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Association for Public Service Excellence
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Legal and Practical Management of Cemeteries (ICCM) Masterclass

 

£249+VAT (APSE members) £429+VAT (Non-members)

 

APSE Training and the Institute of Cemetery and Crematorium Management (ICCM) are offering this online masterclass to help local authority bereavement managers with legal and practical compliance. In addition to addressing common problems, issues and mistakes, participants will also explore the income that can be realised by burial authorities. This course is highly interactive, led by knowledgeable and experienced trainers with up-to-date insights into compliance, as authorities navigate a rapidly changing landscape and increased risks in this sector.

 

Learning Outcomes:

By the end of this session you will:

  • Consider the Local Authorities Cemeteries Order 1977 (including Compliance and general powers of management, registers and records, granting and extending rights, consent and avoiding disputes)
  • Evaluate what skills are required to manage the service and staff
  • Appraise potential income streams
  • Devise a project approach to the administrative processes from bookings to registration
  • Judge the importance in checking procedures for grave digging
  • Develop insights into Law and practice - Exhumation

 

Who Will Benefit?

Cemeteries and parks managers, support service staff with responsibilities for the above, or anyone who is looking to develop or refresh their management skills in compliance.

 

This course will be delivered online via Microsoft Teams. To access it, you will need a WiFi connection or mobile data hotspot. Downloading Microsoft Teams to your laptop, desktop or smart device will give a better performance and greater functionality throughout the day.  This highly interactive training includes a mixture of presentations, video conferencing, group work, games, quizzes and video.

 

Duration 

This course is offered as a full day or as two half days.

Morning sessions:         09:00 Start        12:00 Finish

Afternoon sessions:      13:00 Start        16:00 Finish

 

 

Click on the buttons for more information about the course

APSE Trainers

Programme (pdf)

 

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Course rates

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Reservation Terms and Conditions

Confirmation of Booking

Once you have booked your training, you will receive a Booking Confirmation by email. This will confirm the name of delegate; course selected; date of course; venue (including online); and course rate/fee. All fees quoted exclude VAT. This information is sent to each delegate and the person who booked their place, if different.

Payment

Invoicing

  • If you are not able to provide a purchase order at the time of booking, please do so as soon as possible.
  • APSE will issue an invoice for the appropriate fee, for participants attending from Local Authorities, public sector and local government organisations or APSE approved partners, unless we are notified otherwise.
  • For any other organisations, payment must be submitted prior to the course date, within 10 working days of making a booking.

 

Payment method

  • Payment must be made either by cheque or by bacs.
  • Please make cheques payable to APSE.
  • An e-receipt will be provided on request.
  • Please forward any correspondence to training@apse.org.uk.

 

All delegate fees are subject to VAT. Please note that the rates quoted are NET (they exclude VAT). Your invoice will include the VAT, please ensure you include this in your payment.

Cancellation Charges

Reserving your place is a contract. Cancellations must be made in writing/by email at least 10 working days before the event and will incur an administration fee of £60. The full delegate fee will be payable for cancellations received less than 10 working days before the event or for non-attendance. All fees are non-refundable after the cancellation period.

Substitution of delegates is acceptable any time in writing by email to training@apse.org.uk.

 

Booking transfers

Transferring to another course/date/venue will be possible if there is availability and will incur an administration fee of £60.

In the event of cancellation by the organisers, APSE will refund any fees paid in advance. Liability will be restricted to the refund of fees paid. Regretfully, APSE cannot accept liability for associated transport, accommodation or other costs in the event of course cancellations made by us.

 

Course Programme Changes

The organisers reserve the right to make changes to the programme, speakers, venue, or online platform should this become necessary. From time to time course content is updated to take advantage of new learning opportunities. This will in no way diminish the quality of the training, which will be maintained to APSE’s high standards.

 

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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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