Association for Public Service Excellence
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Showcasing excellence in service delivery

Showcasing excellence in service delivery

The finalists of the APSE Overall Council of the Year in Service Delivery Award 2019 have now been announced. 

This outstanding award will recognise the best and most innovative local authority in the UK. Focusing on their delivery of frontline services, the award seeks to celebrate those councils who are achieving excellent results in a wide range of different service areas.

All of the finalists were required to present best practice case studies in at least 4 APSE Service Award categories in order to highlight their commitment to implementing innovative ideas that support continuous improvement and adaptation in local services.

Paul O’Brien, APSE Chief Executive, said, “It fills me with enormous confidence to see local authorities across the UK performing so well, despite the pressures they are currently under and the changes they face to their services. This award is an excellent way of recognising the efforts of these highly-resilient and innovative councils. A huge congratulations and thank you to all those shortlisted."

The winner of the prestigious APSE Overall Council of the Year Award 2019 will be announced in Newcastle at the APSE Annual Service Awards Charity Dinner on Thursday 12 September. To learn more about the APSE Annual Seminar and the Awards Dinner click here. 

Congratulations to all the finalists - and good luck!


Birmingham City Council

City of Wolverhampton Council

Darlington Borough Council

East Riding of Yorkshire Council

Liverpool City Council

Mid & East Antrim Borough Council

Oxford City Council

South Gloucestershire Council

Stockton-on-Tees Borough Council

Sunderland City Council


Notes to editor:

- Over 100 organisations submitted an entry for this year's awards (with 21 submission categories, or 22 when you include Overall Council of the Year). Click here for a full list of this year's finalists.

- To be eligible you must enter 4 or more submissions into the awards. These 4 submissions must be for different categories)

- All entries (even unsuccessful ones) help contribute to the Overall Council of the Year shortlist.

- 10 organisations were shortlisted for this year's Overall Council of the Year award.



Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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