Association for Public Service Excellence

Who we are

Events

What we do

Events

All Training Courses

Book your place on one of our training courses below:

Advanced Contract Management (CPD)

Advanced Parks Management: Sustainable Finance (CPD)

Biodiversity Net Gain: Preparing Parks Professionals

Building a Climate Business Case

Building Safety Act Masterclass (Pinsent Masons)

Burial and Cremation (Scotland) Act 2016

Carbon Literacy: We deliver a full suite of Carbon Literacy courses

Coaching and Mentoring Skills for Councils

Construction Design and Management Regulations Refresher

Developing and Delivering a Commercial Strategy (CPD)

Developing and Managing Service Level Agreements

Effective Communication for Finance Officers

Enhancing Customer Experience on the Frontline

Equality on the Frontline

Equality on the Frontline

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Health & Safety in Waste and Environmental Services (Pinsent Masons)

Health & Safety - Working on Highways and Verges (CPD)

Improving your Written Communication Skills

Insourcing Public Contracts: Rebuilding Capacity

Introduction to Parks Management (CPD)

Introduction to Waste Collection and Street Cleansing

Leadership and Management Skills (CPD)

Leading a Customer-Focussed Culture in Local Authorities

Legal and Practical Management of Cemeteries (ICCM) Masterclass

Making Space for Nature in our Burial Grounds and Churchyards

Managing Allotments in Local Authorities

Managing Change in Local Government

Managing Programmes in Local Government

People, Personalities and Performance: An Introduction to Psychometric Testing

Plant Biosecurity for Local Authorities

Presentation Skills

Principles of Contract Management (CPD) Masterclass

Project Management in Local Government (CPD)

Role of the Facilities Manager (CPD)

Scrutiny and Challenge - A Guide to good decision-making

Social Media and Digital Communications for UK Councils

Supervisory Skills for Team Leaders in Frontline Services (CPD)

The Bereavement Journey (ICCM)

Time Management Skills

Train the Trainer

Turning Complaints into Compliments

Wellbeing in the Workplace

Wildflower Meadows and Grasslands Management for Local Authorities

Working with Elected Members to Improve Frontline Services

Working with Volunteers & the Voluntary Sector

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.