2026
- Waste and Recycling Service Transformation at South Kesteven District Council
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Kayleigh Boasman, Head of Service (Waste and Markets) at South Kesteven District Council, shares how they have leveraged data to transform their waste and recycling service delivery.
- Bedford Borough's recipe for the introduction of food waste collections: Engaging our community through Simpler Recycling communications
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Ben Woodfine, Simpler Recycling Communications Project Manager at Bedford Borough Council, shares how they have leveraged creative social media content to inspire and inform residents.
- Making Better Use of Council Fleets: Changeable Vehicle Messaging from Roadvert
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As a long-established partner to Association for Public Service Excellence (APSE) and local authorities across the UK, Roadvert supports councils in delivering clear, targeted public messaging through a practical use of existing fleet assets.
- Right Thing, Right Bin: Driving behaviour change across Lincolnshire
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Emma Staff, Strategic Communications Lead - Waste Services at Lincolnshire County Council, explores how
Lincolnshire have successfully changed recycling behaviour through creative and strategic communications.
- Food for thought: How Cornwall Council is taking a carrot-not-stick approach to reducing household food waste
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Genevra Fletcher, a Marketing and Campaigns Officer explains how the Council is empowering people to make big savings at the checkout with small changes in the kitchen – changes that happen to cut food waste, too.
- Case Study: Fleet Decarbonisation at Salford City Council
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Hayley Nixon, Strategic Lead at Salford City Council, outlines how the organisation is reshaping its fleet strategy to drive decarbonisation, support innovation, and deliver long term benefits.
- Glasgow City Council Launches Battery Recycling Campaign to Protect Waste Services From Fire Risk
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Glasgow is being urged to recycle batteries and vapes properly following a series of fires in city refuse vehicles.
- Member Spotlight: Caroline Roffey
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Caroline Roffey, Assistant Director Street Scene Services at Hinckley & Bosworth Borough Council, shares her insights into the challenges she's facing in local government.
- Walsall Council: From hidden service to sector leader
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Walsall Council’s Bereavement Services has undergone a remarkable transformation over the past three years, culminating in winning Best Service Team: Cemetery and Crematorium Service at the APSE Service Awards 2026.
- Unlocking Highgate Cemetery: Conserving a Historic Landscape for the Future
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Kate White, Project Director at Friends of Highgate Cemetery Trust, outlines the transformative work being carried out to preserve and protect the historic burial ground.
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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