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Announcing the winners of the APSE Service Awards 2024

Celebrating excellence in local public services!

The winners were announced at the APSE Annual Charity Awards Dinner, in aid of Parkinson’s UK, on Thursday 12 September 2024 at the Mercure Bristol Grand Hotel.

Speaking about the Awards, Mo Baines, APSE Chief Executive, said: "Across local government, there are a multitude of people working to deliver the very best for their local communities. At a time when national politics is dominating the headlines, it is more vital than ever that we acknowledge the dedication of our frontline service teams and the positive impact they have on their communities.  

“APSE is proud to give local authorities the recognition they deserve through the Annual Service Awards. This year’s winners are a testament to the innovation, dedication and perseverance shown by the unsung heroes of local government – congratulations to you all!”

The APSE Awards are specific to frontline services provided by UK local authorities. This year, the Awards included 17 categories, covering the vast majority of local services, as well as the prestigious Overall Council of the Year in Service Delivery Award.

The ceremony took place at the rise of the APSE Annual Seminar 2024. 

For finalist photographs, please contact Mike Edgerton at [email protected]

 

 Overall Council of the Year

 Sponsored by 

  • Antrim and Newtownabbey Borough Council
  • Bath and North East Somerset Council
  • Dundee City Council
  • Neath Port Talbot Council
  • Plymouth Council
  • South Tyneside Council 
  • Wigan Council 
  • Wirral Council

Winner: Antrim and Newtownabbey Borough Council

 

 

Best Workforce Initiative

Sponsored by 

  • Highland Council
  • Kirklees Council
  • Neath Port Talbot Council
  • ODS (Oxford Direct Services)
  • Ringway / Gloucestershire County Council
  • South Tyneside Council
  • Wigan Council

Winner: ODS (Oxford Direct Services)

 

Best Building and Housing Initiative

Sponsored by  

   
  • Greater Cambridge Shared Planning / South Cambridgeshire District Council
  • South and East Lincolnshire Councils Partnership
  • South Cambridgeshire District Council
  • Stevenage Borough Council
  • Wigan Council

Winner: South and East Lincolnshire Councils Partnership

 

Best Efficiency and Transformation Initiative

Sponsored by  

 
  • Ashford Borough Council 
  • Blackpool Council
  • East Ayrshire and South Ayrshire Councils (Ayrshire Roads Alliance)          
  • East Renfrewshire Council
  • Greater Cambridge Shared Waste Service (South Cambridgeshire District Council and Cambridge City Council)
  • London Network for Pest Solutions (Newham Council)
  • Outcomes Matter Consulting (in collaboration with Essex County Council, North Lincolnshire Council, North Somerset Council, Staffordshire County Council and Suffolk County Council)

Winner: London Network for Pest Solutions (Newham Council)

 

Best Health and Wellbeing Initiative

Sponsored by 

 
  • Antrim and Newtownabbey Borough Council
  • Breckland Council
  • Cheshire East Council / Ansa Environmental Services
  • Lewisham Council
  • South Tyneside Council
  • Stevenage Borough Council
  • Swansea Council

Winner: Stevenage Borough Council

 

Best Public/Private Partnership Working Initiative

Sponsored by 

 
  • Antrim and Newtownabbey Borough Council
  • Dorset Council
  • Greater Cambridge Shared Planning
  • Oxfordshire County Council
  • Wakefield Council
  • Westminster City Council and Veolia

Winner: Westminster City Council and Veolia

 

Best Collaborative Working

Sponsored by 

 
  • Aberdeen City Council
  • Barnet Council
  • Bournemouth, Christchurch & Poole Council
  • Dundee City Council
  • Greater Manchester Business Compliance Support
  • Lewisham Council
  • Nottinghamshire County Council
  • Outcomes Matter Consulting (in collaboration with Essex County Council, Norfolk County Council, North Lincolnshire Council, North Somerset Council, Staffordshire County Council and Suffolk County Council)
  • Stockton-on-Tees Borough Council
  • Wirral Council

Winner: Dundee City Council

 

Best Commercialisation and Entrepreneurship Initiative

Sponsored by 

 
  • Bath and North East Somerset Council
  • Gravesham Borough Council
  • Lambeth Council
  • London Network for Pest Solutions (Newham Council)
  • ODS (Oxford Direct Services)
  • Plymouth City Council

Winner: Plymouth City Council

 

Best Community and Neighbourhood Initiative

Sponsored by 

 
  • Antrim and Newtownabbey Borough Council
  • East Ayrshire Council
  • Fife Council
  • Nottingham City Council
  • Plymouth City Council
  • South Cambridgeshire District Council
  • South Tyneside Council
  • Stockton-on-Tees Borough Council
  • Wigan Council

Winner: Nottingham City Council

 

Best Innovation or Demand Management Initiative

Sponsored by 

  • Dundee City Council
  • East Renfrewshire Council
  • Havering Council
  • Outcomes Matter (in collaboration with Essex County Council, Norfolk County Council, North Lincolnshire Council, North Somerset Council, Staffordshire County Council and Suffolk County Council)
  • Plymouth City Council
  • Wirral Council

Winner: Wirral Council

 

 

 

Best Climate Action or Decarbonisation Initiative

Sponsored by   

  • Calderdale Council
  • Falkirk Council
  • Northumberland County Council
  • Plymouth City Council
  • South Ayrshire Council
  • South Tyneside Council
  • Westminster City Council and Veolia
  • Wigan Council

Winner: South Tyneside Council

 

 

Best Service Team: Soft Facilities Management

Sponsored by 

  • Blackpool Council
  • East Ayrshire Council
  • Neath Port Talbot Council
  • North Yorkshire Council
  • Nottinghamshire County Council
  • Salford City Council
  • Walsall Council

Winner: North Yorkshire Council

 

 

Best Service Team: Technical Services

Sponsored by 

  • Dundee City Council
  • East Ayrshire and South Ayrshire Councils (Ayrshire Roads Alliance)
  • Lancashire County Council
  • Nottingham City Council
  • West Lothian Council
  • Wigan Council

Winner: Wigan Council

 

 

Best Service Team: Waste, Recycling and Streetscene

Sponsored by 

  • Antrim and Newtownabbey Borough Council
  • Fife Council
  • Greater Cambridge Shared Waste Service (South Cambridgeshire District Council and Cambridge City Council)
  • Hounslow Council
  • Ipswich Borough Council
  • Westminster City Council

Winner: Greater Cambridge Shared Waste Service

 

Best Service Team: Parks, Grounds and Horticultural Service

  • Aberdeen City Council
  • Blackpool Council
  • Highland Council
  • Newcastle-under-Lyme Borough Council
  • Plymouth City Council
  • Worcester Council

Winner: Plymouth City Council

 

Best Service Team: Cemetery and Crematorium Service

Sponsored by 

  • Antrim and Newtownabbey Borough Council
  • Cardiff Council
  • Newcastle-under-Lyme Borough Council
  • Stockton-on-Tees Borough Council
  • Wigan Council
  • Wirral Council

Winner: Antrim and Newtownabbey Borough Council

 

Best Service Team: Sports, Leisure and Cultural Service

Sponsored by 

  • Antrim and Newtownabbey Borough Council
  • Carmarthenshire County Council
  • East Riding of Yorkshire Council
  • Hounslow Council (Lampton Leisure)
  • Knowsley Council (Volair Leisure Trust)
  • Rugby Borough Council
  • South Tyneside Council
  • Wirral Council

Winner: East Riding of Yorkshire Council

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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