Smarter decisions through data insights - Free event for APSE members!
Tuesday 20 October 2026, 10.30-15.00
Theatre at the Mill, Mossley Mill, Newtownabbey, BT36 5QA
The programme will showcase case studies from across Northern Ireland and the wider UK, highlighting how digitalisation, customer service hubs, AI, and inspection apps are transforming local authority services. Delegates will also have the opportunity to engage in interactive workshops on digital technology, service transformation, and HR challenges.
We are still finalising the agenda...
>>> View confirmed speakers <<<
Book your place using the form below!
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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