GM1126 - Standard Minute Values in Grounds Maintenance - 221225
A member authority’s grounds maintenance service is looking to benchmark its current Standard Minute Values associated with grounds maintenance tasks.
They are wondering if any local authorities would be able to share a list of their grounds maintenance tasks and associated Standard Minute Values?
It would also be useful to understand when these standard minute values were created and how they are changed/altered over time.
GM1125 - Play Area Asset Management Plans / Strategies - 221225
A member authority would like to know whether other local authorities have implemented play area asset management strategies or plans.
If so, they would appreciate receiving copies of these documents for reference.
GM1124 - Maintenance of lakes and ponds - 231225
A member authority is wondering if other authorities would be willing to share their current best practice (a very brief summation) of their annual and if possible long-term maintenance of lakes and ponds, especially regarding fish stock control?
GM1123 - Turf Tank Line-Marking Robots - 171225
GM1122 - Service Structures for Waste, Grounds and Street Cleansing - 081225
A member authority is currently undertaking a review of its operational services, specifically Waste and Recycling, Grounds Maintenance, and Street Cleansing.
As part of this process, the authority is seeking to benchmark leadership and management models for these service areas with other local authorities.
They would be grateful if any authorities are able to share their current service structure charts (with names redacted).
In particular, they are interested in understanding:
⦁ Whether authorities have dedicated supervisors or team leaders for each service area, or if these roles are combined across multiple services (e.g. supervising both Grounds Maintenance and Street Cleansing)?
⦁ The ratio of supervisors/team leaders to operatives?
⦁ How the overall service structure is arranged from Strategic Director level through to front-line operatives?
GM1121 - Health and Safety Compliance and Inspection Regimes in Public Parks - 031225
A member council is researching the digitisation of its park inspection processes and is seeking guidance on best practice for conducting health and safety inspections in public parks.
The council currently undertakes monthly inspections. Their project officer has proposed moving to seasonal inspections for some park assets, but they are unsure whether this aligns with standard health and safety protocols.
They would therefore like to know:
⦁ Do other councils also conduct monthly park inspections?
⦁ If so, what is the rationale or requirement behind the chosen inspection frequency?
⦁ Are there any relevant pieces of legislation, industry standards, or insurance guidance that determine how often inspections should be carried out?
Any information, examples, or guidance from other authorities would be greatly appreciated.
GM1120 - Allotment Service Digitisation - 021225
A member authority is exploring options to enhance their allotment service through digitisation and process improvement. Please could you answer the following questions:
1. How many allotment plots do you have?
2. Have you explored options to digitise the allotment service?
3. Do you use a third-party record management application for managing the allotments (e.g. Colony/Orkastrate)? - If yes, and you are happy to, please provide further details.
4. Is part of the allotment service available online for customers? If yes, please explain what is available, e.g., does it have any of the following?:
1. Manage their application for a plot
2. Pay for a plot
3. Read and accept the terms and conditions of having an allotment?
4. View details of any notice/enforcement
5. How do you communicate with customers for the following?
1. Waiting list (if you have one)
2. Invoices
3. Notices/enforcement
4. General enquiries, news, etc.
6. Do you have dedicated officer(s) to support the allotment service? If yes, are these post(s) part-time/full-time?
7. Does your service make use of volunteers? If so, how many and do you offer them incentives?
8. Do you permit plot holders to have structures (sheds, greenhouses, polytunnels, etc)? - If yes, how do you manage these?
GM1119 - Tree Warden Scheme - 011225
A member council is setting up a tree warden scheme and would be interested in hearing from other councils who have done the same thing. They would be interested in any information, but also the following:
- Who has responsibility for insurance (if they are insured)?
- Do you provide tools?
- Are the wardens generally individuals or community groups?
- If groups, do they work with children and vulnerable adults?
- What are the pitfalls to avoid?
- What support do councils offer?
- What has worked best in terms of setting up and establishing the groups?
GM1118 - Weed Management - 281125
Background
⦁ What is the scale/length of the network covered?
⦁ How is this split between relevant service areas – e.g., highways, environment, waste?
Phasing
⦁ Are you currently in a recovery or ongoing maintenance phase for weed management?
⦁ If recovery, what approach have you taken for tackling this?
Service standards
⦁ Do you have a service standard for weed management?
⦁ What methodology do you use to measure/determine when intervention is needed?
⦁ How frequently do you monitor?
Treatment options
⦁ What range of treatment options/equipment and techniques do you use across public open space and highways – do they differ?
⦁ Reactive or scheduled work?
Delivery programme
⦁ If using a scheduled treatment programme how is this delivered throughout the year?
⦁ What works best?
Partnership working
⦁ What community involvement initiatives do you have?
⦁ Do you have SLAs?
⦁ What percentage of the overall network is covered through agreements?
Costs
⦁ Estimated costs of service?
⦁ Delivered through capital or revenue?
GM1117 - Rotary Ride-On Grass Cutting Machinery - 211125
GM1116 - Soil Management Training - 181125
We are exploring the level of interest among local authorities in training focused on soils — including topics such as soil health, drainage, soil carbon and crediting, soil management, classification and protection.
If your authority would be interested in soils-related training, please let us know. It would be helpful if you could also indicate which areas are most important and any other areas you think would be of interest in relation to soil:
• the main areas of interest or need (e.g., planning, soil carbon, soil health, drainage, biodiversity, land management, contaminated land etc), and
• the preferred format (in-person, online, blended, short course, etc.)
Your response will help us gauge demand and shape future training offers.
GM1115 - Grounds Maintenance Digital Solutions - 311025
This local authority is currently considering the use of a digital solution for their Grounds Maintenance services and would like to know if any other member authorities are:
1. Are you currently using a digital solution for managing routine and ad hoc works for your Grounds Maintenance Services such as grass cutting, spraying and garden care programmes? Or do you schedule routine and ad hoc works manually?
2. Do you use the same digital solution for billing and internal re-charging?
3. Are you currently in the process of moving to a digital solution for Grounds Maintenance?
4. If so, what solution are you planning to use?
5. Have you found any particular difficulties in moving from a manual to a digital process?
GM1114 - Pricing Structure for Land Hire (Organised Events) - 271025
A member authority is currently reviewing its procedures and pricing structure for the hire of council owned or managed land for organised events, both small scale and large.
As a result of this, we are seeking assistance from other authorities on how land hire is currently managed within their organisation.
1. Can you provide a copy of your pricing structure for land hire?
2. Do you hire under of number of attendees or size of the site being used or a portion of the site being used?
3. Do you charge an administration fee for all events for commercial and non-charity organisations?
4. Do you host Funfairs?, if you do, what is your pricing structure for this type of activity?
5. What is the cut off period that a booking must be fully completed (all documentation received and signed off) prior to the event, before the application is cancelled?
6. Do you have any restrictions on the type of events that can be held on council owned or managed land?
GM1113 - Allotment Auditing Process - 211025
GM1112 - Differential Mowing Signage - 161025
One of our member authorities is looking for examples of signage or artwork used to inform and educate the public about differential mowing.
Do you have any examples you could share?
GM1111 - Allotment Licences - 101025
The Council is considering moving from a Tenancy Agreement to a Licence for allotments. The aim is to enable electronic signatures (without witnesses), speed up the process of re-letting unused plots, and align with the launch of a new allotment management system.
The Council has already taken legal advice, but would welcome any further guidance on the use of Licences, or examples of Licences currently in use at other councils or allotment providers.
GM1110 - Parkrun Licence / Agreement in Place - 071025
Does any local authority with a Parkrun taking place on council land have a licence or agreement in place? If so, would you be willing to share a copy of the agreement?
GM1109 - Returning to Glyphosate - 201025
This Local Authority is seeking to know how many Councils ceased the use of Glyphosate herbicide but then have started using it again due to unviable alternatives.
Any response would be appreciated.
GM1108 - Conservation grazing (cattle and/or ponies) across our urban and urban fringe greenspaces - 311025
A member authority is seeking information regarding conservation grazing (cattle and/or ponies) across our urban and urban fringe greenspaces.
Specifically, the member authority would like to know the following:-
⦁ What types of sites you selected and why
⦁ Pre-grazing challenges and preparations including public engagement
⦁ On-site management challenges while animals were on site
⦁ Any instances where grazing had to be abandoned (and lessons learned)
⦁ What key lessons you learnt and what you'd do differently with hindsight
⦁ If you would be willing to be interviewed or complete a questionnaire about your practical experience.
GM1107 - Grass Cutting and Maintenance of Roundabouts – 220925
This Local Authority is seeking information from fellow Authorities on what they are using for grass cutting/ general maintenance of roundabouts in and around town centres. Particuarly in regard to:
- Method of grass cutting/ weed killing (e.g. tractor cutting the roundabout perimeter only, or ride on/ pedestrian mowers cutting the whole area?)
- Traffic management in place (e.g. lane closure/ signage/ ensurinng safe access to roundabout?)
- Risk Assessments in place (if pedestrian mowers or ride ons are crossing roads to access, how do they access safely?)
- Do you differentiate between roundabouts within 20mph/30mph/40mph zones (different standards of cut?)
Any information that councils can provide will be appreciated.
GM1106 - Grass Cutting, Sweeping Cycles and Hedge Cutting Risk Assessments - 120925
We would be grateful for your assistance with the following questions:
GM1105 - Managing Waterfowl in Parks – 100925
We are seeking advice and examples of practice from other authorities regarding the management of ponds and lakes within formal parks (for example, Victorian parks). In particular, we would be interested to hear about:
GM1104 - In-House Play Area Inspections – 080925
We are seeking information from member authorities on how play area and facility inspections are currently being managed. In particular, we are interested in whether inspections are carried out in-house and how they are recorded.
We would be grateful if you could answer the following:
GM1103 - Projects to Manage Ash Dieback – 260825
A member authority is seeking insights and experiences from others who have undertaken projects to manage groups of ash trees identified as being affected by Ash Dieback.
In particular, they would be interested to learn:
The member council’s project will be progressing through an open tender process, but as they have limited experience in procuring this type of service within the public sector, they would greatly value advice from colleagues who have managed similar projects.
GM1102 - Safer Parks for Women and Girls – 250825
A member is seeking examples of best practice from local authorities on initiatives, policies or projects that make parks and greenspaces safer and more welcoming for girls and women.
GM1101a - Weed Rippers - 140825
A member authority is wondering whether any other councils have used a weed ripper before and would like to hear your feedback.
The particular model they have in mind is the Westermann WKB660 from Tudor Environmental, but we would welcome feedback on other models.
GM1101 - Remote-Controlled Spider Mowers – 150825
A member authority has a number of remote-controlled Spider Mowers in use across the city. It has recently been suggested that the authority should consider securing these units with a winch when operating above 30°.
The authority would like to know if anyone else has adopted this approach? Do any of you secure your Spider Mowers while they are in use? If so, we would greatly appreciate it if you could share your method process and at what specific degree point you find it necessary to do so.
GM1100 - Drinking Water Fountains – 120825
Our question is about the uptake and experience of fresh drinking water fountains in parks.
GM1099 - Working with Parish / Town Councils and Volunteers – 070825
As local authority workforces have reduced, collaboration with parish councils, volunteers, and third sector organisations has become an essential part of managing and developing parks and open spaces. However, managing the expectations of these groups and the associated risks is becoming increasingly challenging.
A. Do you have a formal protocol for handling requests from Parish or Town Councils? If so, would you be willing to share it with us?
B. If a Parish or Town Council proposes work that would improve a site, do you simply grant them permission to carry it out on your land?
C. If permission is granted, who is responsible for overseeing the contractor to ensure the agreed work is delivered?
D. Alternatively, do you design the proposals in-house and ask the Parish or Town Council to contribute to or cover the full project costs?
E. If the project is designed in-house, do you charge a project management fee?
F. If so, how is that fee calculated, and what is the typical amount?
GM1098 - Play Strategies - 070825
A member authority is looking to rationalise its formal play facilities over the next 10 years by reducing its quantity of LAP/ Doorstep and LOCAL playgrounds and prioritise its investment into larger quality facilities which will provide greater play value for a wider age range. As such, it is looking to undertake the production of a play strategy.
A) Do you have a dedicated strategy for children’s formal and informal playgrounds?
If yes, would you be willing to share a copy?
B) What was your objective in writing this strategy?
C) Was it written in-house or using consultants?
D) If written by consultants, who did you use and would you recommend them?
E) What methodology did use regarding catchment distances? Eg a 20 min walk, population demographics?
F) How did you consult with residents?
G) How did you take highways and public transport into consideration when deciding which facilities to phase out?
GM1097 - Waste disposal charges for ex allotment tenants – 310725
A member authority would like to hear from other authorities about waste on allotment plots.
They would like to know if you charge for the removal of waste from ex allotment tenants? Do you take photos of plots before they are taken on to show evidence that waste has accumulated on that plot?
They would appreciate any information you are able to share around waste disposal and charges.
GM1096 - Training Course For Synthetic Grass Maintenance – 220725
This local authority has been searching for a training course for their grounds maintenance staff to attend on maintaining synthetic grass sports surfaced (e.g. 3G).
If any other local authority has been able to attain such training, any information on the training/ training provider used would be greatly appreciated.
GM0195 - Robotic Lawnmowers – 220725
This local authority is seeking information as to if any other local authortities are using or have used robotic lawnmowers?
Any information that can be shared will be greatly appreciated.
GM1094 - What proportion of your local authority budget expenditure is allocated to grounds maintenance for parks? – 160725
A request from Humera Sultan, Consultant in Public Health and NIHR Doctoral Local Authority Fellow, as part of her PhD into investment in parks.
You may remember that I did a presentation at a recent APSE Parks Seminar regarding my PhD into investment in parks. I am keen to understand some budget allocation for grounds maintenance from other LAs if anybody feels able to share.
What I am interested in understanding is what proportion of your total LA budget expenditure is allocated to GM for parks?
By GM I’d be looking at litter removal, sweeping, grass cutting, hedge management, managing toilets or cafes, flower bed management, play area maintenance.
If you were able to provide me something for the 2023-2-24 financial year, I could compare this to your total LA budget which is published in the public domain. Ideally, I’d be looking for your GM allocations from 2013 but appreciate that is a very big ask.
I would not need to share which LA the data has come from – I would just say a UK LA if you weren’t happy to share this in my PhD or publications.
If you need any more information, please feel free to contact me on [email protected] or 07734153753.
GM1093 - Closing Allotment Waiting Lists – 100725
Have any councils closed their allotment waiting lists?
And what threshold did the list pass to warrant its closure?
GM1092 - Paddling Pool Failing Water Test – 040725
A member council has a large paddling pool which underwent resurfacing before its scheduled opening. A new wet pour rubber crumb surface with a resin layer below was laid over the original concrete floor.
However, the member has been unable to open the pool due to water test results exceeding PWTAG guidelines. Specifically, the Carbon Organic Total (COT) and the percentage of combined chlorine relative to free chlorine indicate the presence of organic matter or synthetic compounds – such as bacteria or pollutants.
This is an issue that has never been encountered in 18 years of operating the pool. Despite following advice from the pool service contractors – including repeated emptying and refilling, superchlorination with both chlorine and chlorine dioxide – only very minor improvements have been observed.
The council is reaching out to see if anyone else has experienced a similar issue, and if so, whether a cause was identified and a successful resolution found.
GM1091 - Garden Tidy Services – 010725
We are seeking information regarding garden tidy services provided by local authorities.
Specifically, we would be grateful if you could respond to the following questions:
GM1090 - Japanese Knotweed Control Policies – 250625
A member authority is currently developing a policy in relation to controlling invasive species in the ownership of the district council.
Are other local councils willing to share their policies?
The querier is interested in measures to control Japanese Knotweed specifically, albeit these may be included in a wider invasive species control policy.
GM1089 - Tree Inspection Software – 240625
If not:
• Are you able to view/update records when out on site? If so, does it require mobile data connectivity or can it be done “offline” and uploaded when in a reception area?
• Can you produce management reports on works completed/incomplete/repairs etc.
• Do you use the system for managing the assets, including instructing contractors/in-house teams.
• Any limitations/shortfalls?
GM1088 - Safe Storage of Battery Operated Machinery – 060625
A member authority is looking to purchase armoured cabinets to safely store lithium batteries for grass cutting and hand-held machinery.
The authority is keen to understand what other local authorities are using for this due to the sudden increase in battery operated machinery.
GM1087 - Adverse/Wet Weather Contingency in relation to Grounds Maintenance – 020625
• In the event of adverse or wet weather – when grounds maintenance contactors are unable to cut the grass – what alternative duties are contractors asked to carry out? (e.g. litter picking)
• How is this quantified in terms of costs, to provide assurance that public money is being best spent by doing these alternative activities?
• Do other LA’s have a specific wet weather specification / alternative schedule?
GM1086 - Park Warden Service Review – 290525
A member council is in the process of reviewing their Park Warden service. The main functions of this role include:
There is a currently a mixed delivery approach – some Park Wardens are permanently deployed to specific parks which are experiencing high levels of ASB, supported by a mobile team who move between parks depending on the need.
Questions:
GM1085 - Allotment Charges – 280525
Charges for water supply
Charges for structures e.g. Sheds
The council currently manages a deposit scheme for those people who wish to have a structure (shed, polytunnel etc) on their plot. The deposit is returned if they remove their structure when giving up their plot. However, managing this system (taking payment, raising credits, maintaining records) is a manually intensive process so they are considering an annual fee in future.
The council are keen to find out how other authorities charge for structures and any benefits or implications that they have encountered?
GM1084 - Changing Horticultural practices due to the impacts of climate change – 280525
The impacts of climate change are now regularly affecting temperatures and weather patterns resulting in warmer springs , wetter summers and milder winters. Some experts are even saying we are beginning to see a scenario of 'seasonality breakdown'
2025 saw the month of May recording its highest temperature to date, and rainfall levels across most part of the UK were extremely low.
As a consequence of these changes many of our native plants and tree species are being put under stress, as are the range of insects, pollinators and other species which rely on them.
Therefore many greenspace professionals are now starting to consider how they can make the plants and tree they manage and grow in their urban parks, and other greenspaces more adaptable and resilient to the impacts of climate change.
APSE is therefore interested to find out how the UK's local authorities are responding to these challenges and what changes are being made to the types of plants and trees local authorities are growing i.e. more non-native species, more naturalised planting , less high maintenance and water hungry bedding displays etc.
All responses will be included in a briefing note currently being written.
GM1083 - Removal of grass cuttings from wildflower, meadows, verges and species rich grasslands - 210525
APSE has been asked by one of its members as to how other local authorities are dealing with the removal and composting of grass cuttings from areas such as wildflower meadows, wildflower verges and species rich grasslands where there is a need to prevent grass cuttings decomposing and allowing the soils under these areas becoming too fertile and thereby unsuitable for future wildflowers and less vigorous grasses..
They would be particularly interested in the types of machinery being used to cut grass and remove it.
Clearly this will cost more than the traditional cut and drop mowing system, therefore how has this additional cost been accounted for?
GM1082 - Signage on Differential Mowing - 210525
A member authority would be interested in examples of signage/artwork to advise and educate the public on differential mowing.
GM1081 - Mounting Habitat Boxes on Council Assets - 140525
Does your council have an internal procedure or guidance e-document that advises both internal colleagues and external groups on best practice for mounting habitat boxes on council assets?
This includes highlighting what, where and when these boxes are due to be mounted.
GM1080 - Grass Cutting - 010525
Cut and Collect
Bulbs in amenity mown areas
General
GM1079 - Hedges - 290525
Do authorities carry out site specific risk assessments for every individual hedge and shrub bed they maintain?
GM1078 - Management Handbook - 240425
A member authority would like to know if anyone has a Parks Management Handbook or similar that they provide to parks supervisors/chargehands to guide them in delivery of their role and to ensure that they make links to key agendas and manage according to an agreed standard.
GM1077 - Badgers - 140425
A member authority would like to know the following:
[Please answer what you can]
1. Are you noticing an increase in badger populations on your inner-city parks and green spaces?
2. How is badger activity impacting on your site use?
3. How are you monitoring the ground damage created by badgers? If inspecting, how often weekly?
4. Do you have site specific risk assessments relating to badgers and how your mange the implications of having them present on a site?
5. Are you infilling foraging digging holes if so on what frequency? As found, in line with inspections etc?
6. Have you agreed a reasonably practicable response to protecting new sett locations, members of the public and or other site users from badger holes dug?
GM1076 - Grasscrete - 260325
A member council’s premier park is used for outdoor events, and the grass area which is used can suffer from compaction issues or become churned up if it has been wet.
The type of events which are held range from small community events to concerts with 12,000 people in attendance.
The equipment which is brought to site is by HGVs, tracking is put down on the grass, but this can be problematic at times.
The council are currently looking to see if grasscrete is an option to install on site. However. there are mixed reviews on this.
Have other local authorities either:
• Used grasscrete successfully?
• Used an alternative system and if so, what?
• Or removed the grass and hard surfaced the area instead?
GM1075 - Bowls provision - 090425
[Please answer what you can]
1. What bowls provision is your organisation still providing?
2. If you have reviewed your bowls provision in the last 5 years what has been the key changes to your delivery model?
3. Do you still offer a concessionary rate if so what percentage reduction on seasonal fees?
4. What is your seasonal player fee?
5. Have you developed any new ways of working regarding bowls pavilions and their weekly utilisation to develop shared usage or more sustainable cost-efficient usage?
6. Have you moved bowls clubs onto lease arrangements including the maintenance responsibility and what were they key outcomes from this? Were clubs able to take on the responsibility and the cost?
7. If you have a sustainable bowls model in operation, please can this be shared, we are keen to identify a sustainable business model.
8. Has your organisation of any of your clubs developed a successful new player recruitment initiative that could be shared?
GM1074 - Volunteers using power tools and/or machinery - 260325
A local authority is undertaking a review of how voluntary groups can undertake works using power tools and/or machinery.
They would be interested to hear from other councils who are aware of any voluntary groups undertaking works of this nature. In particular, they would be interested to know:
GM1073 - Managing Appeals Processes on Allotment Sites - 260325
A member authority would like to know more about the methods employed by other councils in managing appeals processes on their allotment sites.
Their aim is to establish a robust procedure for dealing with such situations.
GM1072 - Use of Allotment Plots by Community Groups - 210325
A member authority is looking to implement a new community plot agreement. It is going to be like a tenancy agreement but specifically for community plots where people from a community group/charity/school use an allotment.
Do any other local authorities have a specific agreement/terms and conditions for the use of allotment plots by community groups?
GM1071 - Grounds Maintenance Management Software - 170325
A member authority is currently looking to replace its grounds maintenance management software. For the past 15 years they have used DTE 4 for grounds maintenance and Colony for allotments.
Please could you share the following:
1. What grounds maintenance packages you use?
2. How long have they been in operation?
3. Are they fit for purpose?
4. Does the software also include tree and play area management?
5. Any limitations/shortfalls?
GM1070 - Annual rent charge for self-managed allotment associations/societies - 140325
This is a query for authorities who have self-managed allotment associations/societies:
GM1069 - Rural verge cuts and biodiversity
With regards to rural verge cuts and biodiversity, this local authority is keen to understand how other members authorities mark the areas of verge not to be cut by contractors using eg tractor and side arm flail on rural verge cutting routes so they are easily recognised? Is there any easy tried and tested method, preferably permanent, as an alternative to contractors having to frequently study maps?
GM1068 - Pay gradings for compact sweeper drivers - 190225
A member authority is reviewing its pay gradings for compact sweeper drivers, in particular:
• What pay grades / salary do compact sweepers drivers earn?
• Do compact sweeper drivers undertake additional duties?
• Are compact sweepers driver JD combined with other JD’s or as a separate role?
GM1067 - Securing and Calculating S106 Contributions for Green Space, Allotments, Play, Sport and Leisure - 140225
What are your local authority’s process and procedures for securing and calculating Section106 contributions for green space, allotments, play, sport and leisure?
GM1066 - APSE local authority inherited grounds maintenance on private land survey
Many local authorities may have inherited grounds maintenance on private land from predecessors who received a commuted sum of money to take on maintenance in these areas for perpetuity. As this is an on cost to local authorities and as the funds received are likely to have run out long ago, a local authority would like to ask if any other member local authorities have carried out reviews to investigate the possibility of cessation of maintenance and thus reducing costs to the council? This authority would therefore appreciate if you could complete this short survey in order to share good practice/ lessons learnt from any reviews of such arrangements.
GM1065 - Removing Moss in Parks - 310125
An authority is struggling with removing moss in its parks, particularly on paths. Other councils have suggested:
The authority would like to know the pros and cons of using any of the above?
Or if there are better alternatives?
GM1064 - Standby and Call-out Pay Rates - 170125
A member authority has standby/call-out arrangements within its highways, grounds maintenance and arboricultural teams to deal with urgent out-of-hours issues i.e. storm damage, people being locked in a park etc.
What (if any) standby and call-out rates do you pay for this type of work?
GM1063 - Use of CRM/Asset Management software to deliver street cleansing operations - 060125
A member authority is seeking any feedback on software used to manage street cleansing operations such as resident service requests, fly tipping reports, gang routes for litter and bin emptying, bin locations, mapping, mechanical sweeper routes etc. They are aware of some key providers such as bartec Municipal Technologies and Alloy so any references to these would be particularly useful if you are already using them.
• How you have found the system to work with on a day-to-day basis?
• The level of support you have received from the vendor?
• What’s good about the system?
• What’s poor about the system?
• Would this be a product you would recommend?
• Any other comments or advice welcome.
GM1062 - Parks operatives training - 020125
A member authority is reviewing its parks operatives training and hope to learn what other members have in place for staff.