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Association for Public Service Excellence
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All Training Courses
All Training Courses
Who we are
What we do
Events
Events

All Training Courses

Book your place on one of our training courses below:

Advanced Contract Management (CPD)
Advanced Contract Management (CPD)

 TUE 07/10/25 + WED 08/10/25         10:00 - 16:00 [TWO FULL DAYS]

 TUE 02/12/25 + WED 03/12/25         10:00 - 16:00 [TWO FULL DAYS]

Advanced Parks Management: Sustainable Finance (CPD)
Advanced Parks Management: Sustainable Finance (CPD)

 WED 10/09/25 + THU 11/09/25

 09:00 - 12:00 [TWO HALF DAYS]

Biodiversity Net Gain for Local Authority Parks and Green Spaces
Biodiversity Net Gain for Local Authority Parks and Green Spaces

 

 FRI 04/12/2025

 09:00 - 16:00 [ONE FULL DAY]

Burial and Cremation (Scotland) Act 2016
Burial and Cremation (Scotland) Act 2016

 TUE 13/01/2026 

 10:00 - 16:00 [ONE FULL DAY]

Carbon Literacy
Carbon Literacy

We deliver a full suite of Carbon Literacy courses

Coaching and Mentoring Skills for Councils
Coaching and Mentoring Skills for Councils

 WED 29/10/2025

 09:30 - 13:00 [ONE HALF DAY]

Construction Design and Management Regulations Refresher
Construction Design and Management Regulations Refresher

 WED 26/11/25 + THURS 27/11/25    13:00 - 16:00 [TWO HALF DAYS]

Developing and Delivering a Commercial Strategy (CPD)
Developing and Delivering a Commercial Strategy (CPD)
THU 18/09/25
09:00 - 16:00 [ONE FULL DAY]
Developing and Managing Service Level Agreements
Developing and Managing Service Level Agreements

 WED 12/11/2025

10:00 - 16:00 [ONE FULL DAY]

Enhancing Customer Experience on the Frontline
Enhancing Customer Experience on the Frontline

 TUE 14/10/25 + WED 15/10/25

 09:30 - 12:30 [TWO HALF DAYS]

Equality on the Frontline
Equality on the Frontline

 NEW DATE PENDING

 REGISTER YOUR INTEREST

Health & Safety in Waste and Environmental Services (Pinsent Masons)
Health & Safety in Waste and Environmental Services (Pinsent Masons)

 TUE 02/09/25 + WED 03/09/25

 09:00 - 12:00 [TWO HALF DAYS]

Health & Safety - Working on Highways and Verges (CPD)
Health & Safety - Working on Highways and Verges (CPD)

 WED 17/09/2025

 09:00 - 16:00

Improving your Written Communication Skills
Improving your Written Communication Skills

 TUE 11/11/25 + WED 12/11/25

 09:00 - 12:00 [TWO HALF DAYS]

Introduction to Parks Management (CPD)
Introduction to Parks Management (CPD)

 THU 04/09/2025

 09:00 - 16:00 [ONE FULL DAY]

Introduction to Waste Collection and Street Cleansing
Introduction to Waste Collection and Street Cleansing

 NEW DATE PENDING

 10:00 - 16:00 [ONE FULL DAY]

Leadership and Management Skills (CPD)
Leadership and Management Skills (CPD)

 TUE 18/11/25 + WED 19/11/25 

 09:30 - 12:30 [TWO HALF DAYS]

Leading a Customer-Focussed Culture in Local Authorities
Leading a Customer-Focussed Culture in Local Authorities

 TUE 02/12/25 + WED 03/12/25

 09:30 - 12:30 [TWO HALF DAYS]

Legal and Practical Management of Cemeteries (ICCM) Masterclass
Legal and Practical Management of Cemeteries (ICCM) Masterclass

 TUE 14/10/25 + WED 15/10/25

 09:30 - 12:30 [TWO HALF DAYS]

Making Space for Nature in our Burial Grounds and Churchyards
Making Space for Nature in our Burial Grounds and Churchyards

 TUE 07/10/25

 10:00 - 16:00 [ONE FULL DAY]

Managing Allotments in Local Authorities
Managing Allotments in Local Authorities

 WED 10/09/25 + THU 11/09/25

 13:00 - 16:00 [TWO HALF DAYS]

Managing Catering Costs for Councils
Managing Catering Costs for Councils

 TUE 04/11/25 + WED 05/11/25

 09:30 - 13:00 [TWO HALF DAYS]

Managing Change in Local Government
Managing Change in Local Government

 TUE 11/11/25 + WED 12/11/25

 09:30 - 13:00 [TWO HALF DAYS]

Managing Programmes in Local Government
Managing Programmes in Local Government

 TUE 28/10/25 + WED 29/10/25

 09:30 - 13:00 [TWO HALF DAYS]

Plant Biosecurity for Local Authorities
Plant Biosecurity for Local Authorities

 TUE 25/11/25

 10:00 - 16:00 [ONE FULL DAY]

 

Presentation Skills
Presentation Skills

 WED 08/10/2025

 10:00 - 16:00 [ONE FULL DAY]

Principles of Contract Management (CPD) Masterclass
Principles of Contract Management (CPD) Masterclass

 TUE 30/09/25     10:00 - 16:00 [ONE FULL DAY]    FULL

 WED 19/11/25     10:00 - 16:00 [ONE FULL DAY] 

Principles of Fleet Management
Principles of Fleet Management

 WED 26/11/25

 10:00 - 16:00 [ONE FULL DAY]

Project Management in Local Government (CPD)
Project Management in Local Government (CPD)

 WED 24/09/2025        10:00 - 16:00 [ONE FULL DAY]       FULL

 WED 08/10/2025        10:00 - 16:00 [ONE FULL DAY]       FULL


  TUES 11/11/2025        10:00 - 16:00 [ONE FULL DAY]  

Psychometric Testing
Psychometric Testing

 28/10/2025                09:30 - 12:30 

(plus a pre-arranged 15 minute slot on 29/10/2025)

Social Media and Digital Communications for UK Councils
Social Media and Digital Communications for UK Councils

 TUE 18/11/25 + WED 19/11/25

 09:00 - 12:00 [TWO HALF DAYS]

Social Value and the Public Interest Test: Procurement Act 2023
Social Value and the Public Interest Test: Procurement Act 2023

 TUE 30/09/25 + WED 01/10/25

 09:30 - 12:30 [TWO HALF DAYS]

Supervisory Skills for Team Leaders in Frontline Services (CPD)
Supervisory Skills for Team Leaders in Frontline Services (CPD)

 WED 12/11/2025

 10:00 - 16:00 [ONE FULL DAY]

 

Time Management Skills
Time Management Skills

 WED 15/10/25 

 09:30 - 13:00 [ONE HALF DAY]

Train the Trainer
Train the Trainer

 WED 10/09/25 + THU 11/09/25

 10:00 - 16:00 [TWO FULL DAYS]

Turning Complaints into Compliments
Turning Complaints into Compliments

 TUE 07/10/2025

 10:00 - 16:00  [ONE FULL DAY]

Understanding Bereavement Services (ICCM)
Understanding Bereavement Services (ICCM)

 THU 30/10/25 + FRI 31/10/25 

 09:30 - 12:30 [TWO HALF DAYS]

Wildflower Meadows and Grasslands Management for Local Authorities
Wildflower Meadows and Grasslands Management for Local Authorities

 TUE 09/09/2025

 10:00 - 16:00 [ONE FULL DAY]

Working with Elected Members to Improve Frontline Services
Working with Elected Members to Improve Frontline Services

 TUE 07/10/25 + WED 08/10/25 

 09:30 - 12:30 [TWO HALF DAYS]

Working with Volunteers & the Voluntary Sector
Working with Volunteers & the Voluntary Sector

 TUE 21/10/2025

 10:00 - 16:00 [ONE FULL DAY]

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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