Leadership and Management Skills (CPD)

£259+VAT (APSE members) £439+VAT (Non-members)

Learn more about our in-house option here.

Designed for middle and senior managers, in local authorities, this masterclass provides an opportunity to explore leadership as a critical management quality. 2020 brought about step-changes in the way local authorities deliver services and lead through uncertainty and change. The need for robust management and leadership skills has never been greater.

APSE developed this masterclass in response to issues raised by our member authorities. You will be invited to complete pre-course questionnaires, which tease out your training needs, team roles profile and learning style.

This highly interactive course is delivered online, over two half-days.

Topics will include:

The challenges of remobilisation
Building teams and managing performance remotely and in person
Coaching & mentoring for better outcomes
Managing supervisors and team leaders
Developing safe practices for physical & mental health
Practical time management and project skills
Customer service and people skills

Learning Outcomes:

During the course you will:

Explore transformational leadership skills
Discover your natural behaviour, traits and personality
Identify a project management approach
Examine the issues facing frontline managers
Identify key health and safety responsibilities for managers
Assess transformation of learning
Consider the management of change, attitudes and cultures

Continuous Professional Development (CPD)

This course has been independently certified as conforming to accepted CPD guidelines. Delegates will earn 5 CPD points from attending the full course and will be issued with a CPD certificate for their personal records.

Who will benefit from attending?

Experienced operational managers who wish to refresh their knowledge or those new to management of supervisors and team leaders who wish to develop their skills.

Duration

This course is offered as a full day or as two half days.

Morning sessions: 09:00 Start 12:00 Finish

Afternoon sessions: 13:00 Start 16:00 Finish

Click on the buttons for more information about the course

APSE Trainers

Programme (pdf)

Testimonials

Complete the booking form below to reserve your place!

Course Date

Are you an APSE Member?

Fees for this course are £259 +VAT per delegate

Fees for this course are £439 +VAT per delegate. If you would like to become a member of APSE please contact the Principal Advisor for your area/region.
Northern Wayne Priestley wpriestley@apse.org.uk
Northern Ireland Mo Baines mbaines@apse.org.uk
Central Vickie Hacking vhacking@apse.org.uk
Wales Rob Bailey rbailey@apse.org.uk
Scotland Louise Melville lmelville@apse.org.uk
Southern Abi Ademiluyi aademiluyi@apse.org.uk

Not sure if you are an APSE member? Please contact us on 0161 772 1810.

Your Details

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Delegate Information

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Reservation Terms and Conditions

Confirmation of Booking

Once you have booked your training, you will receive a Booking Confirmation by email. This will confirm the name of delegate; course selected; date of course; venue (including online); and course rate/fee. All fees quoted exclude VAT. This information is sent to each delegate and the person who booked their place, if different.

Payment

Invoicing

If you are not able to provide a purchase order at the time of booking, please do so as soon as possible.
APSE will issue an invoice for the appropriate fee, for participants attending from Local Authorities, public sector and local government organisations or APSE approved partners, unless we are notified otherwise.
For any other organisations, payment must be submitted prior to the course date, within 10 working days of making a booking.

Payment method

Payment must be made either by cheque or by bacs.
Please make cheques payable to APSE.
An e-receipt will be provided on request.
Please forward any correspondence to training@apse.org.uk.

All delegate fees are subject to VAT. Please note that the rates quoted are NET (they exclude VAT). Your invoice will include the VAT, please ensure you include this in your payment.

Cancellation Charges

Reserving your place is a contract. Cancellations must be made in writing/by email at least 10 working days before the event and will incur an administration fee of £60. The full delegate fee will be payable for cancellations received less than 10 working days before the event or for non-attendance. All fees are non-refundable after the cancellation period.

Substitution of delegates is acceptable any time in writing by email to training@apse.org.uk.

Booking transfers

Transferring to another course/date/venue will be possible if there is availability and will incur an administration fee of £60.

In the event of cancellation by the organisers, APSE will refund any fees paid in advance. Liability will be restricted to the refund of fees paid. Regretfully, APSE cannot accept liability for associated transport, accommodation or other costs in the event of course cancellations made by us.

Course Programme Changes

The organisers reserve the right to make changes to the programme, speakers, venue, or online platform should this become necessary. From time to time course content is updated to take advantage of new learning opportunities. This will in no way diminish the quality of the training, which will be maintained to APSE’s high standards.

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