The best and most improved performers for 2013/14.
| Service area | Most improved performer | Best performer | 
| Building cleaning | Bridgend County Borough Council | Midlothian Council | 
| Building maintenance | City of Lincoln Council | A1 Housing Ltd, Bassetlaw District Council | 
| Cemetery and crematorium services | N/A (new service area) | Wigan Leisure & Culture Trust | 
| Civic cultural and community venues | Pond Hill Lane Community Centre, Gedling Borough Council | Ditton Community Centre, Halton Borough Council | 
| Education catering | Derbyshire County Council | Manchester City Council | 
| Parks, open spaces and horticultural | Leicester City Council | Conwy County Borough Council | 
| Refuse collection | Neath Port Talbot County Borough Council | East Riding of Yorkshire Council | 
| Roads, highways and winter maintenance | Falkirk Council | Dundee City Council | 
| Sports and leisure facility management | Stanchester Sports Centre, 1610 Limited | Beverley Leisure Centre, East Riding of Yorkshire Council | 
| Street cleansing | Gedling Borough Council | Eastleigh Borough Council | 
| Street lighting | Fife Council | Denbighshire County Council | 
| Transport, operations and vehicle | North East Lincolnshire Council | East Renfrewshire Council |