Association for Public Service Excellence
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What's new?

What’s new for this year?

As a member of APSE Performance Networks you can also take advantage of the range of service developments that are taking place in the current year:


Exciting developments in performance networks

Corporate services benchmarking

We conducted a pilot on corporate services during 2018 which includes a range of services including HR, IT, legal services and democratic services.  Following on from the success of this pilot, we will be rolling this out within the suite of service areas during 2019.  If your authority is signed up to all services, then you will get this included within your membership at no additional cost. To sign up to this module please contact performance.networks@ apse.org.uk and we can arrange this for you.


Performance Networks has been working with NABMA over the benchmarking module for markets during 2018 which is a facility by facility comparison and covers both indoor  and  outdoor  markets.  Following  the  success  of the pilot, market operations has been added as one of the service areas in performance networks. For those authorities who are currently subscribed to all the performance network services, participation in this new module is at no additional cost. To sign up to this module please contact performance.networks@apse.org.uk and we can arrange this for you.

Northern Ireland project

The project to assist councils in Northern Ireland to achieve the benchmarking duty is going from strength to strength and we have branched out into other service areas as part of this project, including Planning, Economic Development, Building Control, Community Development and Arts and Heritage. Subject to demand, these may be rolled out across the UK in future years.


Roads and highways

We have been working with the Direct Management Group (DMG) highways group of predominantly English county councils to bring their data reporting requirements into performance networks. Members of APSE performance networks for roads and highways can be involved in this project at no additional charge. Steve Berry OBE, Head, Highways Maintenance, Innovation, Resilience, Light Rail and Cableways at the UK Department for Transport has fully supported this alignment between APSE performance networks and DMG, as this will ensure members will be able to demonstrate  best  practice in accordance  with the local Highways Maintenance Incentive Fund self- assessment principles.

Land Audit Management System (LAMS)

Cemetery and crematoria - Following on from LAMS (Land Audit Management System) for green spaces and streets, APSE has now launched LAMS quality inspections for the maintenance of the grounds covered by your respective cemetery and crematoria services.

Monitoring App - In September 2018 we launched a new App so our members can collect inspection data on parks, grounds, streets and cemetery land required for LAMS through an App.  This has been developed with BBITS/ Love Clean Streets.

New APSE performance networks database

APSE continues to work with CAMMS to develop a new database for performance networks to make it easier to report and analyse data and to build a platform for future web-enabled services.

New web portal

We launched the new web portal at the Blackpool 2018 conference. This includes individual log-ins and allows for more reports and analysis to be uploaded onto the web. This has initially been rolled out to corporate and service nominated contacts although you now have the ability to add other users on so that they can have a role in inputting data, reviewing the reports or both.

Performance Networks Members Portal

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.





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