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APSE Insourcing Seminar 2019


View the programme here


About the seminar 

Insourcing is a growing phenomenon with councils of all political persuasions viewing insourcing as a viable means for service delivery. The need for further information and sharing of best practice on insourcing has been heightened by recent high profile contractor collapses and the threat of more to come. 

This highly interactive event will share the findings of the latest research on insourcing and its drivers; being efficiency, greater service integration and de-risking service delivery from poor quality contracted out arrangements. Service quality remains a fundamental reasons why councils are insourcing, alongside greater use of their resources and a need to generate new sources of income through commercialisation.


Opening remarks

Paul O’Brien, Chief Executive, APSE 

Rebuilding Capacity: The case for insourcing public contracts

Mo Baines, Head of Communication and Coordination, APSE

Help! The Contractor has gone under!

David Kilduff, Partner, Head of Energy, Infrastructure & Government, Walker Morris

Insourcing the Carillion contract in FM and Property Services

George Eleftheriou, Assistant Director for Property and FM Services, Oxfordshire County Council

Liverpool Case Study: Reconnecting our services to our City

Paul Murphy, Chief Accountant, and Mike Brown, Chief Operating Officer, Liverpool Streetscene Services Ltd

Stoke on Trent Case Study: Insourcing for improvements in housing repairs and maintenance services

Steve Wilson, Operations Director, UNITAS and Carl Brazier, Director of housing and customer services,UNITAS / Stoke-on-Trent City Council

Halton Case Study: Insourcing Leisure Services

Paul Wright, Enterprise, Community & Resources Directorate and Chris Patino, Halton Borough Council

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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