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Association for Public Service Excellence
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APSE Northern Region Forum: Gateshead

 

View the full flyer here

 

Seminar objectives:

This seminar is an ideal learning and networking opportunity for elected member, officers and trade unions interested in the delivery of sustainable long term solutions which are helping local authorities survive and prosper in today’s challenging public sector environment.


The meeting will provide insights into how others are achieving quality outcomes in managing performance management techniques, transformational change and a wide variety of digital technology.

 

PRESENTATIONS

 

Developing Knowledge and Cultural Change in Performance

Isobel Nicholson, Business and Improvement Team Leader, Northumberland County Council

 

Developing Commercial Opportunities and Ensuring Business Retention

Michael Lamb, Facilities and Catering Manager, Gateshead Council

 

Shaping a Brighter Future: Transforming the Organisation

Beccy Brown, Director of HR, Legal and Communication, Stockton-on-Tees Borough Council

 

Using Diagnostic Review Methodologies to Transform Service Delivery

Paddy Knowles, Senior Consultant, APSE Solutions

 

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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