Association for Public Service Excellence
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Who we are
What we do

Privacy & Cookies

Association for Public Service Excellence (APSE) is committed to protecting your personal information and does not share or sell your information with any third party organisations or service providers. We will keep your information confidential and secure and will only use your information for reference within APSE or its traded services. We endeavour to act in accordance with the requirements of GDPR and you can update your preferences in line with our GDPR policy at any time using our ‘contact us form on our website home page. You can view a full copy of our GDPR policy here.

What information APSE may collect and store?

On voluntary submission, we may collect the following information (if you communicate with us via the Website):

  • Name, organisation and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests (regarding our products and services)
  • Other information relevant to customer surveys and/or interests which may be featured on our website(s)

What we do with the information we gather?

We only use this information to understand your needs, provide you with a better service and be able to contact you if required. This includes, though not exclusively, the following purposes:- 

  • Administrative purposes
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about products and services which may be of interest to you.
  • Occasionally, we may contact you via your submitted contact preference (email, phone or direct mail) for market research purposes.
  • Other reasonable purposes connected with APSE as a not-for-profit organisation

Cookies and how we use them

APSE does not use cookies to collect and store personally identifiable information about you. To learn more about cookies and how to manage them, visit www.aboutcookies.org

Cookies are used to ensure correct Website functionality and usage however; if you wish to restrict or block any of the cookies set by our website(s) you can do this through your internet browser settings. The Help function within your browser should tell you how.

On occasion, we may implement embedded functionality from third party websites such as Facebook and Twitter which allows you to interact with social media networks. As a result, these networks may produce cookies via our Website which in turn will enable you to interact with them. For further information of the type of information held by these networks, please visit them to view their respective privacy policies.

Additionally, in line with a high proportion of established websites we take advantage of Google Analytics which we use to understand how our Website is being used in order to improve the user experience and content: Specific user details remain anonymous. For more information on how to reject or delete this cookie can be found at: http://www.google.com/intl/en/privacypolicy.html

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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