Association for Public Service Excellence
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The 2016 network queries circulated for this service are listed below. 

If you would like more information about any of these queries please email Wayne Priestley.



Preventing Legionella – EH001/080616

A member authority is enquiring as to what are other authorities experiences of the usefulness of copper / silver ionisation in preventing legionella.


Enforcement Team Roles – EH002/080616

A member authority would be grateful to receive the following information from any local authority that operates an enforcement team that regulates the main parts of the environmental legislation, namely Environmental Protection Act 1990, Anti-Social Behaviour Act 2014 etc.:-

  • Is the team a dedicated Council wide team covering all the enforcement aspects of Council work, or is it an enforcement team within a particular Service Area, such as Environmental Health?
  • Approximately how many people in the team
  • What is the approximate cost of running the enforcement team, both from a staff resource point of view and the internal “back-up” administration side of things?
  • Is there, or does a team cover the enforcement of the legislation surrounding Houses in Multiple Occupation?
  • Are FPN’S used routinely, if so for what offences are they used for and how successful are they, what is the financial recovery rate on the fines, as opposed to the admin work required to pursue payments


Developing Environmental Health Income Generation Strategies – EH003/060716

A member authority is looking to increase their engagement and partnership activities with a view to developing an income generation strategy for Environmental Health Services. They are therefore interested to find out from other members how they:

  • Engage with businesses through forums to build a picture of service demand?
  • Build partnerships with external organisations to aid and support service delivery?
  • If you have developed an income  generation strategy in EH services are you able to share the details?
  • How did you explore possible market development in your area with communities and businesses?


Cessation of pest control service – EH004/040816

A member authority is currently considering options for our pest control service and is enquiring whether any local authority has ceased providing a pest control service and if so have they become aware of the impact locally and/or in any increased demand for other Council intervention as a result e.g. enforcement action under the prevention of damage by pests act etc.


Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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