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Transformation Tools: Appraising and delivering an in-house model of service delivery

Transformation Tools: Appraising and delivering an in-house model of service delivery

Thursday 1st March 2018
Hackney Town Hall, Mare Street, E8 1EA


View the programme here



In a context of ongoing change and uncertainty around resource and future service demands, service delivery models which afford greater flexibility to make savings and manage costs such as an in-house service and other more direct management options are increasingly under consideration.


This seminar will look at case studies of three Councils who have insourced aspects of their service provision and explore the skills and knowledge base needed to manage this process and associated risks successfully.  It will also include the outcomes of the APSE Insourcing survey, which has sought to identify the scope of local authority services being bought back under local authority control.  The day will also outline how one can appraise the in-house option and adequately assess it within a full options appraisal.


The day is an ideal opportunity for any one involved in making recommendations for service delivery and assessing new delivery models.  It will also be ideal for service managers looking to gather information about the management of an in-house service and who would like to build their skills in undertaking effective options’ appraisals for new approaches to service delivery.


A unique opportunity to access support and expertise in assessing delivery models and to consider the development of an in-house service, we look forward to welcoming you to Hackney Town Hall on Thursday 1st March.


Reserve your place below:

Event Details

Seminar Title: Transformation Tools: Appraising and delivering an in-house model of service delivery

Seminar Date: Thursday 1st March 2018

Your Details

Delegate Information

Delegate 1
Delegate 2
Delegate 3

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What's included: The delegate fee covers attendance, delegates' documentation, lunch and light refreshments. Please note that hotel accommodation is not included. A list of recommended hotels in the area is available on request.

APSE Members Delegate Fee:               £175 + VAT
APSE Non-Members Delegate Fee:       £259 + VAT
Commercial Organisations:                    £375 + VAT

Cancellation and refund policy

Reservation is a contract. Substitution of delegates is acceptable any time in writing by email to adminsouthern@apse.org.uk. Cancellations must be made in writing at least 10 working days before the event and will incur a 20% administration fee. No refunds can be given for cancellations received less than 10 working days before the event or for non-attendance. In the unlikely event of cancellation by the organisers, liability will be restricted to the refund of fees paid. The organisers reserve the right to make changes to the programme, speakers or venue should this become necessary.

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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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