Association for Public Service Excellence
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The presentations from the APSE Annual Seminar 2017 are available to download below.

Session 1: The Policy Symposium: Brexit, funding and the future! A picture from across the UK local government sector

Paul O’Brien Chief Executive, APSE

Tim Peppin, Director of Regeneration and Environment, Welsh Local Government Association

Derek McCallan, Chief Executive, Northern Ireland Local Government Association

Session 2: Neighbourhood services: Why they matter and how do we pay for them?

Neighbourhood services: Beyond austerity

Dr Peter Kenway, Economist and Director of the New Policy Institute

Sustainable communities: linking the frontline to the big policy outcomes

Zena Cooke, Corporate Director of Resources, London Borough of Tower Hamlets

The future public servant: A workforce fit for the future

Heather Wakefield, National Secretary for Local Government, UNISON

How excellence in frontline services is supporting our ambitions for growth

Justin Thompson, Assistant Executive Director Neighbourhoods, Knowsley MBC

Session 3: Beyond Austerity: Housing, People and Places

Key note address

Aileen Murphie, Director DCLG/LG VFM, National Audit Office

Environment and Public Realm

Dr William Bird, CEO, Intelligent Health


Session 4: Commercialisation and Income Generation

Assets and Investments - CIPFA

David Bentley, Head of Asset Management, CIPFA

Investing in communities

Mark Bradbury, Head of Capital Assets, Southampton City Council

A Housing Company Case Study

Stephen Clarke, Head of Housing and Property Services, Oxford City Council

A social care company model: Norse Care Ltd

Karen Knight, Managing Director of Norse Care Ltd

Session 5: Getting your mservices operational efficient and effective

Birmingham City Council: Health and well-being through school meals

Brian Cape, Business and Service Development Manager, Birmingham City Council

Cardiff Council; Refuse, Recycling, Parks and Public Realm

Tara King, Assistant Director Environment, Cardiff County Council

Highways services: the fourth emergency services

Iain Waddell, Managing Director, Tayside Contracts

Session 6: Resilient futures

Greening your council: Challenges and Opportunities

Ray Noble, APSE Energy

Brexit and the future: Regulatory matters for council services

David Kilduff, Partner, Walker Morris


Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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