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Association for Public Service Excellence
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Who we are
What we do
Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Supporting Safer Communities

09 December 2019, Central London 

Book now!

Supporting Safer Communities
Civil and Criminal Fraud Investigations

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Civil and Criminal Fraud Investigations
Corporate Property Asset Management

02 March 2020, Manchester

Book now!

Corporate Property Asset Management
Cabinet Member Toolkit

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Cabinet Member Toolkit
Mediation Skills (half day event)

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Mediation Skills (half day event)
Principles of Roads and Highways Management

03 February 2020, Glasgow 

Book now!

Principles of Roads and Highways Management
Role of the Facilities Manager

10 February 2020, Birmingham 

23 March 2020, Manchester 

Book now!

Role of the Facilities Manager
Property Compliance Management

24 February 2020, Manchester 

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Property Compliance Management
Advanced Contract Management (2 day course)

16 and 17 March 2020, Manchester   

Book now!

Advanced Contract Management (2 day course)
Leading Safely (Safety for Senior Executives)

18 March 2020, Birmingham 

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Leading Safely (Safety for Senior Executives)
Marketing for today's council

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Marketing for today's council
Health and Safety - Working on Highways and Verges

25 February 2020, Central London 

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Health and Safety - Working on Highways and Verges
Health and Safety in Waste and Environmental Services for Managers

16 January 2020, Birmingham 

04 March 2020, Glasgow 

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Health and Safety in Waste and Environmental Services (for manager and supervisors)
Resilience (Why do we need to become more resilient?)

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Resilience  (Why do we need to become more resilient?)
Smart Cities - What opportunities are there from technology and data?

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Smart Cities - What opportunities are there from technology and data?
Developing a customer focused service culture

14 January 2020, Cardiff

07 February 2020, Central London 

13 May 2020, Central London 

Book now!

 

Developing a customer focused service culture
Highway Liability

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

 

Highway Liability
Developing and Delivering a Commercial Strategy in your Authority

24 January 2020, Manchester

19 February 2020, Glasgow

28 February 2020, Central London 

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Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

05 February 2020, Birmingham 

04 March 2020, Central London 

22 April 2020, Manchester 

Book now!

 

Principles of Modern Parks Management
How to make a profit from selling your local authority services

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

How to make a profit from selling your local authority services

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

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