apse
Association for Public Service Excellence
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Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Role of the Facilities Manager

08 July 2019, Manchester 

23 July 2019, Central London 

06 August 2019, Glasgow

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Role of the Facilities Manager
Property Compliance Management

30 April 2019, Cardiff  

27 June 2019, Central London  

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Property Compliance Management
Advanced Contract Management (2 day course)

07 and 08 October 2019 

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Advanced Contract Management (2 day course)
Leading Safely (Safety for Senior Executives)

05 June 2019, Birmingham 

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Leading Safely (Safety for Senior Executives)
Marketing for today's council

18 September 2019, Manchester 

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Marketing for today's council
Health and Safety - Working on Highways and Verges

07 June 2019, Central London

12 August 2019, Manchester 

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Health and Safety - Working on Highways and Verges
Health and Safety in Waste and Environmental Services for Managers

09 October 2019, Glasgow

06 September 2019, Manchester 

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Health and Safety in Waste and Environmental Services (for manager and supervisors)
Resilience (Why do we need to become more resilient?)

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Resilience  (Why do we need to become more resilient?)
Smart Cities - What opportunities are there from technology and data?

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Smart Cities - What opportunities are there from technology and data?
Developing a customer focused service culture

17 May 2019, Central London

17 September 2019, Central London

Book now!

 

Developing a customer focused service culture
Highway Liability

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

 

Highway Liability
Developing and Delivering a Commercial Strategy in your Authority

10 May 2019, Birmingham 

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Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

04 June 2019, Birmingham   

26 September 2019, Belfast 

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Principles of Modern Parks Management
How to make a profit from selling your local authority services

07 June 2019, Manchester 

16 October 2019, Bristol  

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How to make a profit from selling your local authority services
ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

26 June 2019, Manchester 

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ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)
Principles of Contract Management

03 June 2019, Birmingham 

06 August 2019, Manchester  

Book now!

Principles of Contract Management
Principles of Fleet Management

20 June 2019, Birmingham 

Book now! 

Principles of Fleet Management
Health & Safety Enforcement - What environmental health officers need to know

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Health & Safety Enforcement - What environmental health officers need to know
How to make a profit from restaurants, cafeterias and events

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

How to make a profit from restaurants, cafeterias and events
Effective Accident and Incident Investigations for Regulators

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Effective Accident and Incident Investigations for Regulators

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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