Association for Public Service Excellence
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Who we are
What we do

Training in Scotland

APSE offers training courses in Scotland which can be tailored to your individual council needs. You can also access one of our many public courses or Master Classes held across the UK.

Our latest courses in Scotland can be viewed below.


Public courses

Details of course fees are available here.

Date Name of course Location Book
29/08/2019 Supervisory Skills for Team Leaders in Frontline Services Glasgow Book now!
14/10/2019 Improving your Written Communication Skills  Glasgow Book now!
22/01/2020 Improving Customer Service at the Front Line  Glasgow Book now!






Master Classes

Date Name of course Location Booking
30/08/2019 Developing and Delivering a Commercial Strategy Glasgow Book now!
09/10/2019 Health and Safety in Waste and Environmental Services Glasgow Book now!
16/10/2019 Civil and Criminal Fraud Investigations  Glasgow Book now!
18/10/2019 Principles of Roads and Highways Management Glasgow Book now!
29/11/2019 Supporting Safer Communities  Glasgow Book now!

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.





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