Association for Public Service Excellence
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Who we are
What we do

Gladstone Software

Gladstone Health and Leisure has been at the forefront of leisure management software technology for 35 years. We are the trusted software partner for leisure centres, sports facilities, universities across the UK and Ireland.

More than 30,000 licensed users rely on our membership, bookings, check-in, security, point of sale and business intelligence applications every day. Millions of members also benefit from our products by booking, signing up for memberships and making payments on the web, on their mobile or through self-service kiosks twenty-four seven.

Our customers include over 40 universities as well as many local council and government operated public leisure centres.

About the Gladstone Solution

The Gladstone system is built for compliance and regulation, allowing staff to easily adhere to GDPR regulatory processes. With audit trails and enhanced privacy settings as well as being PCI compliant. We recommend our hosted environment, where data is stored in a high-availability UK datacentre, enabling your IT dept to focus on strategic projects rather than just keeping the lights on, for your Leisure Management Solution.

Today's leisure services consumer expects to book/join online, Gladstone helps facilities to focus on connecting with their customers, as well as delivering a fully integrated Mobile App. Our Front of House solution is tablet ready so that leisure staff and personal trainers can interact with customers throughout the facility.

Gladstone360 supports the OpenActive initiative, meaning leisure operators can take advantage of free marketing such as Public Health England campaign, ‘Change4Life’ or Sport England ‘This Girl Can’ campaign.   By supporting open data, the Gladstone leisure management platform can help facilities to expand their reach to more citizens.

Gladstone360 is a powerful modular software platform that enables sport and leisure centres to manage all aspects of their leisure facilities.

  • Complex Course Management with level management progression
  • Cashless and loyalty payments
  • Class Party Bookings
  • Branded & Customisable Mobile App
  • Health Outcome Management
  • Business Intelligence & reporting module with services
  • Self-service Kiosk & Access Controls
  • RFID Cards & Wrist Bands – learn more

Video Case Studies

See how the Atherton Leisure Centre for activeNewham, a Gladstone customer implemented self-service Kiosks and a concierge approach to reception management using Gladstone360 - together with cashless payments.

Watch how Glasgow Life has implemented Gladstone solutions to streamline the customer journey from booking with a mobile, to entering the centre through access controls using RFID wristbands and lockers without keys.

Watch how Wellington College use the Gladstone Mobile app to manage their centre whose average membership age is over 50yrs old.

Learn more about the OpenActive initiative for Leisure operators.

Learn more about Gladstone the company.

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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