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APSE Performance Networks Seminar 2018

Measuring the reality

Helping you to perform in the face of adversity 

6-7 December, Grand Hotel, Blackpool (formerly named The Hilton Hotel)


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The APSE Performance Networks seminar will be held on 6-7 December 2018 at the Blackpool Hotel (formerly the Hilton Hotel), North Promenade, Blackpool, FY1 2JQ. 


Key note speakers include:

  • Using performance intelligence at a local level - Adrian Phillips, Interim Chief Executive, Preston City Council
  • Seeing the whole picture: how are front line services performing? - Debbie Johns, Head of Performance Networks, APSE
  • Latest opinion polls on Local Government - Paul Smith, Director for Government & Public Sector, Survation
  • A future beyond austerity? - Dr Peter Kenway, Director, New Policy Institute

The seminar will feature thematic forums on the latest issues affecting performance management and measurement:

  • Financial sustainability, liveability and environmental services

  • Commercialism and Performance

  • Managing your facilities

  • Transforming performance management: A case study

  • Involving volunteers in improving service delivery

  • Developments in performance networks

There is an emphasis on service-specific workshops for:

  • Building cleaning

  • Building maintenance (housing & non-housing)

  • Catering (including education and commercial)

  • Cemetery and crematorium services

  • Corporate services

  • Environmental health and Trading standards

  • Markets (indoor and outdoor)

  • Parks, open spaces and horticultural services

  • Refuse collection

  • Roads/highways, winter maintenance & street lighting

  • Sports & leisure facility management

  • Street cleansing

  • Transport operations and vehicle maintenance

This working seminar is an essential part of the performance networks timetable and is an excellent shared learning opportunity. The seminar will include the 2017/18 data collection results as well as issues affecting service performance. The workshop sessions will feature a range of topics including what the data is telling us about managing reduced budgets, generating income, how to use performance data effectively, best practice case studies and problem solving surgeries. There will be an opportunity in each workshop to discuss issues of local concern and develop solutions with colleagues through problem solving surgeries.


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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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