Association for Public Service Excellence
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What we do




Session 1: The Local Government Challenge: A picture from across the UK

Sally Loudon, Chief Executive, COSLA
Derek McCallan, Chief Executive, NILGA
Jon Rae, Director of Resources, WLGA
Cllr Robert Light, LGA


Session 2: Funding the frontline

Sustainable local government finance. A reality or pipe-dream?

Dr Peter Kenway, New Policy Institute

The impact on liveability and neighbourhood services

Paul O’Brien, Chief Executive, APSE

Democracy and governance: Bringing accountability to chaos

Professor Steven Griggs, De Montfort University


Session 3: Tackling the big issues

Meeting Housing Need: Setting up a local housing company

Elizabeth Wood, Director, Walker Morris LLP

Environment and public realm

Richard Bradley, Head of City Clean and City Parks, Brighton & Hove District Council

Developing community well being

Craig Hatton, Executive Director of Place, North Ayrshire Council

Employment and skills in local areas

Claire Mansfield, Head of Research, NLGN


Session 4: An international perspective

Managing demand and innovation in Antwerp’s municipal serviceson local and municipal government

Luc De Rooms, Provincie Antwerpen, Belgium

Derry City and Strabane: A new vision

John Kelpie, Chief Executive, Derry City and Strabane District Council


Session 5: Finding the money for the big issues!

Utilising your local authority assets for income generation

David Bentley, CIPFA

Oxford’s journey to income generation

Tim Sadler, Executive Director, Community Services, Oxford City Council

Robin Hood Energy

Gail Scholes, Head of Energy Services and Jo Gilbert, Robin Hood Energy, Nottingham City Council


Session 6: Demand management and performance improvement

Better management of the public realm and waste resources

Charlie Devine, Head of Resource Management, Zero Waste Scotland

Digital transformation

Paul Gribben, Head of Digital Services, Belfast City Council

Using performance to drive service improvements

Dermot O’ Hara, Director – People Strategies, Local Government Staff Commission for Northern Ireland


Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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