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APSE Cemeteries and Crematoria Seminar 2020

APSE Cemeteries and Crematoria Seminar 2020

APSE Cemeteries and Crematoria Seminar

Thursday 19 November 2020
National Conference Centre, Solihull


Programme is currently being updated 


Bereavement Services is a high profile council service which, as well as meeting the needs of the bereaved, is under increasing pressure to become commercially self-sustaining whilst ensuring value for money. 

The service area is also facing changing cultural requirements as well as being held responsible for caring for the natural environments in which they work. Added to this catalogue of responsibilities is the need to meet a long list of new and current legislative demands. 

Whilst these challenges have to be met, the heart of the service is still to ensure it considers its customers’ needs at the most vulnerable time in their lives.

In a time of austerity, local authorities continue to find their budgets shrinking and, as such, managers and staff alike are having to look for ways to compensate against these losses, either through service efficiencies, generating new sources of income, or innovative service delivery methodologies such as partnership working.

Service delivery is, therefore, having to change. APSE recognises this need and, through the provision of this seminar and its wider networking services, APSE can help elected members, managers and officers hear examples of how these changes can be brought about. 

Therefore, the aim of the seminar is to highlight best practice and innovation, which, together, will prove invaluable to the development of future Bereavement Services.

Delegates will learn about:

  • The issues which are key concerns for local authority Bereavement Services via the results from APSE’s State of the Market Report 2020.
  • Working with the private sector to  increase income levels and utilise local authority bereavement assets
  • Learning how one local authority working with Friends Groups have made a place for nature within their cemeteries
  • Identifying innovation and best practice examples in the delivery of Bereavement Services  via an interactive discussion
  • Hearing about the planning and delivery of a new state of the art crematoria.
  •  Understanding the climate change impacts of the Bereavement Services and looking at ways on how to reduce them
  • Looking at how one local authority is approaching a cradle to grave approach to environmental sustainability.
  • How local authority Bereavement Services need to plan for potential pandemics.

It is hoped delegates will take away ideas and experiences which will help services become more sustainable and ready to meet future opportunities and challenges.

The conference is planned to allow time for debate and questions as well as giving delegates the chance to meet exhibitors of products and services which will help Bereavement Managers in delivering higher quality services.

To reserve your place please use the form below.


Reserve your place below:

Seminar Title: APSE Cemeteries and Crematoria Seminar 2020
Seminar Date: Thursday 19 November 2020

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APSE members delegate fee: £179 + VAT
Non-members delegate fee: £265 + VAT
Commercial organisation: £379 + VAT


CANCELLATION & REFUND POLICY: Reservation is a contract. Substitution of delegates is acceptable any time in writing by email to AHolcroft@apse.org.uk. Cancellations must be made in writing at least 10 working days before the event and will incur a 20% administration fee. No refunds can be given for cancellations received less than 10 working days before the event or for non-attendance. In the unlikely event of cancellation by the organisers, liability will be restricted to the refund of fees paid. The organisers reserve the right to make changes to the programme, speakers or venue should this become necessary.  If due to emergency action by UK Governments/ Administrations or Public Agencies this event is postponed, for example for reasons of public health and safety, the organisers will transfer your booking to the replacement event or provide a credit voucher against a future event booking.    


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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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