apse
Association for Public Service Excellence
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Who we are
What we do
Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Civil and Criminal Fraud Investigations

16 October 2019, Glasgow 

23 October 2019, Manchester

22 November 2019, Central London 

Book now!

Civil and Criminal Fraud Investigations
Corporate Property Asset Management

31 October 2019, Manchester

Book now!

Corporate Property Asset Management
Cabinet Member Toolkit

28 June 2019, Central London 

02 September 2019, Manchester

Book now!

 

Cabinet Member Toolkit
Mediation Skills (half day event)

05 June 2019, Manchester 

09 September 2019, Central London

Book now!

 

Mediation Skills (half day event)
Principles of Roads and Highways Management

30 September 2019, Manchester 

18 October 2019, Glasgow

18 November 2019, Central London 

Book now!

Principles of Roads and Highways Management
Role of the Facilities Manager

08 July 2019, Manchester 

23 July 2019, Central London 

06 August 2019, Glasgow

Book now!

Role of the Facilities Manager
Property Compliance Management

27 June 2019, Central London  

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Property Compliance Management
Advanced Contract Management (2 day course)

07 and 08 October 2019 

Book now!

Advanced Contract Management (2 day course)
Leading Safely (Safety for Senior Executives)

05 June 2019, Birmingham 

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Leading Safely (Safety for Senior Executives)
Marketing for today's council

18 September 2019, Manchester 

Book now!

Marketing for today's council
Health and Safety - Working on Highways and Verges

07 June 2019, Central London

12 August 2019, Manchester 

Book now!

Health and Safety - Working on Highways and Verges
Health and Safety in Waste and Environmental Services for Managers

09 October 2019, Glasgow

06 September 2019, Manchester 

Book now!

Health and Safety in Waste and Environmental Services (for manager and supervisors)
Resilience (Why do we need to become more resilient?)

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Resilience  (Why do we need to become more resilient?)
Smart Cities - What opportunities are there from technology and data?

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Smart Cities - What opportunities are there from technology and data?
Developing a customer focused service culture

17 September 2019, Central London

Book now!

 

Developing a customer focused service culture
Highway Liability

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

 

Highway Liability
Developing and Delivering a Commercial Strategy in your Authority

10 May 2019, Birmingham 

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Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

04 June 2019, Birmingham   

26 September 2019, Belfast 

Book now!

 

Principles of Modern Parks Management
How to make a profit from selling your local authority services

07 June 2019, Manchester 

16 October 2019, Bristol  

Book now! 

How to make a profit from selling your local authority services
ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

26 June 2019, Manchester 

Book now!

ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

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