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APSE performance networks 2011: Armchair audit - Is this the future of performance management in local government? |
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| Day one |
| Designing services around people and communities Alex Linkston, Commission for the future delivery of public services in Scotland |
| Pulling it all together – what are the implications for local government Mark Bramah, Assistant Chief Executive, APSE |
| Day two |
| PWCs approach to re-engineering public services Michael Kitts, Partner, Pricewaterhouse Coopers |
| Using benchmarking data to evaluate process efficiency and opportunities for change Andy Mudd, APSE Principal Consultant |
