| APSE street cleansing seminar: Transforming street cleansing and street scene in a new era - Birmingham, 08 March 2011 |
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| Session 1: The future of street cleansing and street scene services |
| Love where you live - Steve Graham, Local Environmental Quality, Defra |
| Big Society, volunteers and street cleansing - George Monck, Chief Executive, CleanupUK |
| Delivering street cleansing services in times of financial austerity - Paul O’Brien, Chief Executive, APSE |
| Session 2: Delivering efficiencies and productivity |
| London Borough of Enfield - Tidy Teams - David Coventry, Street Scene Section Manager, London Borough of Enfield |
| The Role of Process Benchmarking in Delivering Efficiencies and Productivity - Margo Blair, APSE best value consultancy |
| Session 3: Service delivery case studies |
| Pride of place - Oliver Sherratt, Head of Direct Services, Durham Council |
| Session 4: Measuring performance and demonstrating competitiveness! |
| Beyond NI 195 - Caroline Davies, Strategic Projects Manager, Keep Britain Tidy |
| Using deterioration surveys to drive improvement - James Holmes Associates |
| Managing performance and increasing productivity - Dave Wesson, Team Manager Street Cleansing, Dudley MBC |
