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APSE Wales seminar: Lean, mean and frontline: Service transformation for the frontline - Llandrindod Wells, 24 June 2010 |
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| Session 1 - The future of public services |
| Budget cuts on the horizon; can we afford to cut public services? - Paul O’Brien, APSE Chief Executive |
| Lean systems, performance and targets - Max Moullin, Principal Lecturer, Sheffield Business School |
| Session 2 - Frontline case studies |
| Applying lean systems thinking to council services in Wales - Andrew Harris, Change Management Advisor, Neath Port Talbot County Borough Council |
| Working together: Project Gwyrdd - Mark Williams, Head of Public Services, Caerphilly County Borough Council |
| Action learning workshops |
| Workshop 1: Using performance data to inform service improvement planning - Yuan Shen, Policy and Performance Management Manager, Bridgend County Borough Council |
| Workshop 2: Managing changes to the workforce within the law! - Sally Isaacs, Eversheds Solicitors |
| Workshop 3: Transforming services: a case study - Jamie Groves, Head of Leisure, Denbighshire County Council |
