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APSE performance networks seminar 2009: More for less - managing performance in challenging times - Blackpool, 3-4 December 2009 |
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| Session 1: More for less |
| Improving public sector productivity - Max Moullin, Principal Lecturer, Sheffield Hallam University |
| Workshop A: Building cleaning |
| Managing staff absence and presentation from winners of 2008 Most improved awards - Margaret Twigger, Wolverhampton City Council |
| Improving performance with increasing budget pressures – Michelle Ryan, Staffordshire County Council |
| Building maintenance and management (housing and non-housing) |
| Ffynnon: Knowledge management and business change programme - Carol Cornes, Welsh Assembly Government |
| Performance management: Public buildings maintenance - Michael Kirwan, Doncaster Metropolitan Borough Council |
| Improving performance and productivity - Phil Fores, A1 Housing Bassetlaw Ltd |
| Workshop C: Catering (including education, civic and welfare) |
| Presentation from winners of 2008 Best performer award, including information on healthy eating and changes to nutritional standards – Louise Kerton, Bridgend CBC |
| Using performance networks in national frameworks – Carol Cornes, Sunguard |
| Pupil engagement - Sue Neald, The Highland Council |
| Workshop D: Civic, cultural and community venues |
| Presentation from winners of 2008 best performer award, including information on community engagement and health issues – Denise Platts, North East Lincolnshire |
| Leisure and culture visual identity - Ashley Marriott, Broxtowe Borough Council |
| All things to all people: Striking a balance - John Talyor, Rochdale Metropolitan Borough Council |
| Workshop E: Highways, winter maintenance and street lighting |
| Conwy & Denbighshire Collaboration Highway Lighting - Andy Clark, Denbighshire County Council |
| Workshop F: Parks, open spaces and horticultural services |
| Benchmarking local authority waste management services - Alice Roberts, Waste Improvement Network |
| Improving Children’s Play - Tim Ward-Dutton, Halton Borough Council |
| Workshop G: Refuse collection |
| Belfast City Council recycling including food waste trial - Terry Mitchell, Belfast City Council |
| Workshop H: Sports and leisure facility management and culture, leisure and sport |
| Presentation from winners of 2008 most improved performer award, including information on improving income – Andy Bagshaw, North Lincolnshire |
| Workshop I: Street cleansing |
| Framework for excellent streetscene services – Alice Roberts, Waste Improvement Network |
| Presentation from winners of 2008 most improved performer award, including information on enforcement and tackling enviro crime and their SAFE (Street Action For Enfield) group – Dave Roberts and Penny Bond, London Borough of Enfield |
| Workshop J: Transport operations and vehicle maintenance |
| Service and inspections - Dave Bone, Southampton City Council |
| More for less: Managing performance in challenging times - Don Allison, Luton Borough Council |
| Improving transport services - John Stevens, Tower Hamlets Council |
| Session 2: The challenge ahead |
| How do you involve the public? - Simon Burrall, Director of INVOLVE - the participation organisation |
| Challenges facing Local Authorities - driving performance improvement - Valerie Watts, Chief Executive, Derry City Council |
| Achieving efficiencies in the right way - Mark Bramah, Assistant Chief Executive, APSE |
