Performance networks seminar 2007 presentations
Session 1
Putting the pieces together - Mark Bramah, Assistant Chief Executive, APSE
(click here to view short video clip 806KB)
Using best practice to drive improvement - Paul Conneely, Director, Programme for Change (click here to view short video clip 806KB)
The private sector experience - Tony Enevoldsen, Technical Director, Amey Business Services (click here to view short video clip 806KB)
Session 2
Enpowering communities and citizens - Colin Ranson, Assistant Head of Community Services, Sunderland City Council (click here to view short video clip 806KB)
Transforming performance and the new agenda - Carolyn Wilkins, Chief Executive, Rossendale Borough Council (click here to view short video clip 806KB)
Effective marketing and managing the citizen experience of local government - Michael Thompson, Associate Director, GfK NOP Market Research (click here to view short video clip 806KB)
Strategic forums
Forum A: Neighbourhood management and local performance frameworks - Brian Johnson, Director of Strategic Projects, ENCAMS and Nicola Mathers, Advisor, CABE Space
Forum B: Facilities management - Bill Kirkup, Programme co-ordinator, North East Centre of Excellence and Wherton, General Secretary, ABCD
Forum C: Highway asset management - Andy Greener, Asset Performance Manager and Phil Cadenne, Operational, Asset Management, Cardiff County Council
Forum C: Asset management planning - John Gordon, Property Performance Manager, South Lanarkshire Council
Forum D: Customer engagement and citizen focus - Karen Armstrong, Policy Performance and Partnerships Manager, Flintshire County Council
Forum D: Customer engagement - Marilyn Thornley, Special Projects Manager, Tenant Participatory Advisory Service