Delivering services beyond boundaries for efficiency and sustainability presentations
Integrating service delivery within councils - Miles Punter, Head of Visible Services, Vale of Glamorgan Council
Managing service performance and joint working - Robert Nancarrow, Head of Policy and Performance Management, Bridgend County Borough Council
Front line service improvement tools and techiques - Andy Mudd, Principal Consultant, APSE
Developing a world class local government workforce - Anna Freeman, Director of Employment, WLGA
Environmental services and highways - Paul Morris, Area Environmental Officer, Carmarthenshire County Council
Facilities management: catering, cleaning and leisure - Helen Laidler, Swimming and Aquatic Development Officer, Wrexham CBC