Advice for Clients

Maintaining contact and establishing protocol for assignments can assist greatly in obtaining the most efficient and effective outcome for you and your service.

Before the assignment begins you will need to determine how you will acquaint the interim manager with their workforce. Ensure you notify relevant staff and key management of the arrival of the interim manager. Inform staff of the interim manager’s terms of reference, support, reporting relationships and responsibilities.

When the assignment starts agree a detailed brief on the role. Introduce the interim manager to key management and staff. Agree a communication procedure and show the interim manager facilities, office space. Your appointment will strive to fit in and will work more effectively if seen as one of your team and not an outsider.

As the assignment progresses maintain contact with the interim manager every few days, an ‘open door’ policy with the interim manager will ensure effective communication. By the end of the second week agree a set of deliverable tasks, please issue us with this information which we can monitor as part of your service.

Arrange a review meeting with the interim manager after the initial few weeks, we can also be on hand to attend this if requested. Once the role is fully operational organise regular review meetings, use our support and facilities if necessary. Do feel free to give both ourselves and the interim manager feedback wherever necessary – both good and bad. Ensure any issues are resolved as quickly as possible.

At the end of assignment review the interim manager's completion report and carry out a final debrief. At this point we would appreciate a short reference on the interim manager’s style and achievements. You can also review the assignment and the interim manager’s performance with Interim Solutions.

We may contact you, with your permission, at a later date to discuss if measures implemented by the Interim Manager are continuing to benefit your service