Coaching and mentoring
The challenge
Coaching and mentoring are increasingly recognised as playing a crucial role in employee development. It is acknowledged by many authorities that their services could thrive if they offered some form of coaching and mentoring to employees. Local authorities need to develop staff as they lose valuable skills through staff loss over the coming months.
Our expertise
Many APSE associates are accredited coaches and experienced mentors. They understand the difficulties that officers and elected members face when being asked to take on new responsibilities at short notice, or when a job role changes and expands.
More information on the skills of our associates can be found by clicking here.
Our approach
The mentoring options available can include a buddy system, group mentoring, one-to-one relationships, and mentoring for specific skills or roles. There are also options for leaders and executive members. Coaching typically is a series of 4 – 8 sessions to develop a certain skill. Some of the sessions may be telephone sessions which cut down on overhead costs. Mentoring work tends to be rather more long term as there is more of a focus on developing a working relationship with the mentee.
Training for wider groups of staff is supported by APSE’s training arm, lifelong learning and development.
Quotes / facts
Mentors maintain confidentiality and are excellent listeners. They have a non-judgemental approach and maintain an objective outlook. The coach and mentor will advise rather than tell and always has the 'mentee's' best interests at heart they are also excellent at responding skills.
More information
Training courses
Training for wider groups of staff is supported by APSE’s training arm, lifelong learning and development. Relevant courses can include:
- The manager as team leader and coach
- Enhancing your written communication skills
- Aspects of leadership managing and communicating change
- Project management
Click here for further information and upcoming course dates
Performance networks
Members of performance networks can access the peer support programme for free. APSE organises this programme which uses experienced members from other local authorities to support newer members in the benchmarking process.
Performance networks is a mature benchmarking service which allows for effective performance measurement across a range of vitally important front-line public services with 12 years of performance data available.
Contact us
For further information on consultancy services, please contact:
- Andy Mudd, Principal Consultant
- Gayle Gibson, Senior Consultant
- Davina Rai, Client Co-ordination Officer
Or telephone APSE on 0161 772 1810 for an informal discussion on how we can help you or about any of the other services APSE provides.
Our other offers
For information about other APSE consultancy offers, please use the links below.