Paul O'Brien - Chief Executive

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Lifecycles of public sector markets

by Paul O'Brien Tuesday 29 May 2012

Speaking at a recent European conference on remunicipalisation of public services set me thinking about the lifecycles of markets and how they can go full circle.

I was asked to give a presentation based on APSE’s research publications into why so many UK local authorities, of all political persuasions, are insourcing services on a significant scale. This has accelerated significantly over the past five years and the main factors cited are usually value for money, poor customer satisfaction levels and a failure to deliver on promises that contractors had made.

In over 100 case studies APSE’s researchers examined, ranging from large-scale strategic partnerships to individual service contracts, members and officers tended to have been through a similar process. They started out being highly supportive of newly let contracts with new ‘partners’, continued that support even when it became clear it was failing to deliver, had serious negotiations in an attempt to remedy the situation, and then ultimately lost faith and decided the only way to deliver the service effectively was to bring it back in-house.

So what was happening in the 20 other countries represented at the conference? Well, this appeared to vary based on the stage of market development in public services. In France and Germany, like the UK, where well established markets have existed for at least 30 years, major insourcing is occurring around the creation of public sector energy companies and environmental contracts. Scandinavian countries showed similar patterns. Newer markets such as Lithuania and the Ukraine understandably had least insourcing, although they are already identifying classic public sector market characteristics of consolidation of providers and increasing prices for end users.

The significance of this for UK local government is that insourcing is a significant trend and one that is likely to continue within the existing public services market. Indeed, in the last two weeks London boroughs have begun insourcing three separate contracts. This is also something that needs to be considered and factored in to any new contracts being awarded.

With initiatives such as the Community Right to Challenge likely to create further outsourcing, either to an immature third sector market, newly formed employee mutual models or more likely to private sector providers once a procurement process is triggered, I would predict this will lead to a much greater degree of insourcing in the future, as significant problems emerge at an early stage of this new cycle.

Councils can lead green deal

by Paul O'Brien Wednesday 02 May 2012
My recent article from Public Finance

The government has gone cool on green issues. Whitehall must do more to support council initiatives

The CBI, environmental campaigners and trade associations were united in criticising Chancellor George Osborne’s lack of support for green initiatives in his latest Budget.

The Association for Public Service Excellence has been one of the organisations arguing that investment in environmentally friendly infrastructure and technology will stimulate economic growth as well as curbing climate change.

There is recognition of this link at central government level, but still not enough tangible support to help local government green our economy. And when we talk about support for green initiatives, we mean providing funds and enabling every sector of civic and commercial life to help the UK compete fully in the £4 trillion global low-carbon market.

To achieve this, central government must unlock local authorities’ potential to develop the green economy as a matter of urgency.

Apse’s report, The transition to the green economy: the vital role of the ensuring council, published in April, shows what local authorities are achieving. It has 46 case studies that highlight the local government contribution, including leadership in Hackney, spatial planning in Peterborough, transport in Bromsgrove and Redditch, property in Birmingham, waste management in Stirling and green skills training in Blaenau Gwent. The ‘ensuring council’ is one that retains a strong core capacity to deliver efficient services and aligns this with strategic vision, policy co-ordination, leadership, entrepreneurship and accountability – all of which is vital in greening our economy.

The report also pinpoints ways in which national policy could be changed to enable councils to do more.

One such step is enabling pension fund investment in low-carbon regeneration projects. Pension fund managers are understandably careful when it comes to making investment decisions. So, the government should bring together local authorities and other leading bodies to offer direction and help raise investment – over and above the £5bn capital investment in national infrastructure that the chancellor announced in November 2011.

The government also needs to secure a legal ruling or amendment on the Government Pension Scheme Regulations to enable local authorities to use their own local government pension funds, valued collectively at £143bn, to invest in low-carbon regeneration projects.

Local authorities should also have greater financial freedom to boost the green economy. For example, they could offer council tax rebates to households that reduce carbon usage. This could be complemented by a tax exemption on low-carbon regeneration projects that are financed through municipal bonds. The exemption would be a temporary measure to stimulate green growth until the UK economy fully recovers.

Other measures outlined in the report include requiring the electricity industry to work on district energy planning and making Feed-In Tariffs viable for large-scale social housing schemes.

Central government needs to support local government for the sake of the economy and the environment. By recognising councils’ important role in the green economy and building on their achievements it can unlock their undoubted potential to do more.

Paul O’Brien is chief executive of the Association for Public Service Excellence

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