Paul O'Brien - Chief Executive

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Never has so much been owed by so many to so few!

by Paul O'Brien Thursday 21 April 2011

Over the past month or so, I have been discussing efficiency and service transformation with Association for Public Service Excellence members at events throughout the UK.

Paul O’BrienPaul O’Brien is chief executive of the Association for Public Service Excellence(APSE)

Most authorities appear to have their plans in place for the next few years, and have selected key personnel to make the cuts and lead the transition.

But one concern which has consistently niggled away at me after these sessions is the dependency that services now have on a few key individuals, who must get decisions right and have the energy, capability and tenacity to successfully implement them.

The approach of many councils is to de-layer management structures from the top downwards.

But how sustainable can this really be?

Where five heads of service existed in the past, we now often have two, dealing with a multitude of services – some of which they have no previous experience of running.

With a bit more time, the correct approach would be to redesign service processes from the users’ perspective, and then decide on management structures, based on requirements. Instead, authorities are eroding capacity by culling experienced managers at a time when their knowledge and skills should come into their own.

With many facing upwards of 10% budget cuts in the next year, there is little scope to bring in external specialist support or invest heavily in management-development programmes to fast-track internal talent.

On a recent visit to an authority in the north-east of England, I met up with a long-standing friend who has recently added several new services to his role, following an internal competitive process with other heads of service, who are now ‘surplus to requirements’.

By his own admission, he has very limited understanding of these new services. His budget is tens of millions of pounds, and he has to reduce this by several million in year one, while managing two thousand staff. He is working 12 hours a day, Monday to Friday, and catching up with paperwork at weekends. This situation is by no means unique, and is ultimately unsustainable.

Of course, resources need to be directed at frontline delivery, but services will not manage themselves and branding the over-stretched people who run them as incompetent, lazy ‘fat cats’ is an all-too-easy diversion from the reality of local government management at this difficult time.

If we really are ‘all in this together’, ministers should recognise the heroes who have stayed on to try to make huge savings while holding services together for the public who depend on them, rather than fuelling tabloid fires.

Innovation and Income Generation

by Paul O'Brien Friday 08 April 2011

Chaired APSE's Innovation forum at Elland Road Stadium, Leeds today on income generation opportunities for local authorities.

With over 80 attending I new it was a highly topical issue and the level of interest shown on the day didn't disappoint.

Judith Barnes from Eversheds set the scene with an overview of the law in this area. APSE's Andy Mudd talked through some of the potential approaches that authorities could take in this area.

Nick Cox of Solutions SK spoke about the success of Stockports wholly owned arms length trading company, whilst Owen Jenkins from South Gloucestershire spoke about some of the initiatives they are pursuing to raise income and Paul Wright from Halton spoke of the Council's joint work with the local health authority, which has generated additional funding for playparks. 

The Welsh Way

by Paul O'Brien Thursday 07 April 2011

Engaged in a roundtable discussion with some of APSE's main contacts in Wales today at a lunchtime meeting in LLandrindnod Wells.

Having held symposiums in both North and South Wales recently it was a chance to feed back to them the key messages that were being put forward by APSE's Welsh membership, hear their views as to what priorities we should be focusing our resources and attention on and how budget cuts are impacting on services on the ground.

It was a stimulating debate with everyone present contributing their opinions and a consensus emerging on priorities around sharing best practice, procurement, shared services, renewables and income generation. 

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Institute for Management of Sport and Physical Activity

by Paul O'Brien Wednesday 06 April 2011

Met today with the Chief Executive of the Institute of Management of Sport and Physical Activity, Sean Holt and a couple of his board members at their headquarters based at Loughborough University.

The new Institute was only launched on 1 April so it was a chance to sit down together, hear there plans and discuss how APSE and IMSPA can work together in the future for the mutual benefit of both organisations.

The new organisation is a merger of the Institute of Sports and Recreation Management(ISRM) and the Institute of Sport, Parks and Leisure (ISPAL). It aims to provide a sectorial wide body for all of those involved in the management of Sport and Physical Activity. 

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How councils can use the green agenda to generate renewable energy and cash

by Paul O'Brien Friday 01 April 2011

Got this article published on the Guardian's website today on the back of the debate I took part in last week.

With latest ONS figures showing more than 132,000 jobs were lost from the public sector last year and councils grappling with unprecedented budget cuts, green issues are in danger of slipping down the priority list. But in my view, it would be an economic error for local authorities to take their eyes off the environmental ball now.

The Stern report made it clear that environmental and economic sustainability go hand in hand. And, at a time of cuts in jobs and services, the expanding market for low emissions goods and services, predicted to swell to £4 trillion worldwide by 2015, presents a rare opportunity for councils to set a positive agenda.

In its bid to meet targets to cut greenhouse gas emissions, the government is offering financial incentives of up to £400m for generation of renewable energy. This energy can be sold to the National Grid as well as being used to cut councils' own fuel bills.

Given the intense pressure on resources, local authorities will be understandably reluctant to undertake capital investment. But our research shows how renewable energy not only pays for itself but can create a 'revolving fund' to reinvest in further energy saving measures – meaning a virtuous financial circle is set in motion.

The model we have developed uses solar photovoltaic (PV) panels as an example, but it could be applied to any other form of renewable energy. Local authorities have everything they need to develop PV schemes: buildings to convert, staff to undertake the work and the capacity to borrow money at low interest rates through prudential borrowing.

A number of valuable lessons have emerged from our study.

The first is that our number-crunching proves investment to save does pay. Creating a revolving fund to pay for substantial works may involve borrowing, but this expenditure has a guaranteed income stream, so it is ultimately self-funding.

Secondly, this is an opportunity to put the business case for the green agenda within the council and to local residents. In many ways, the local authority's own benefits – free energy, cost savings and income generation – can be taken as a given. It is the wider benefits that will make such a scheme more attractive. These include community leadership, carbon reduction, security of energy supply in an insecure market and, importantly, economic development.

By far the most important lesson we found is that doing it yourself is the most financially rewarding route. The DIY local government green energy model set out in our report means in-house staff can be recruited and redeployed, local supply chains stimulated and skills developed to benefit local economies far into the future.

With misery pervading local government, councils and communities need the positive impact a well-run green scheme can bring. That impact is economic as well as environmental.

Paul O'Brien is chief executive of Association for Public Service Excellence, APSE

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