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Association for Public Service Excellence
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Who we are
What we do
Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Advanced Contract Management (2 day course)

4 & 5 October 2018, Manchester 

Book now!

 
 
Advanced Contract Management (2 day course)
Leading Safely (Safety for Senior Executives)

Please click here for course fees after 1st April 2017.

22 October 2018, Birmingham 
19 November 2018, Glasgow

Book now!

Leading Safely (Safety for Senior Executives)
The Circular Economy

Please click here for course fees after 1st April 2017.

31 October 2018, Glasgow
07 November 2018, Manchester
03 December 2018, Central London 

Book now!

The Circular Economy
Marketing for today's council

Please click here for course fees after 1st April 2017.

30 January 2019, Central London

Book now!

Marketing for today's council
Resilience (Why do we need to become more resilient?)

Please click here for course fees after 1st April 2017.

18 October 2018, Belfast
24 October 2018, Manchester 
27 November 2018, Glasgow

Book now!

Resilience  (Why do we need to become more resilient?)
Smart Cities - What opportunities are there from technology and data?

Please click here for course fees after 1st April 2017.

11 October 2018, Manchester
20 November 2018, Central London

Book now!

Smart Cities - What opportunities are there from technology and data?
Developing a customer focused service culture

Please click here for course fees after 1st April 2017.

21 September 2018, Leeds 
21 February 2018, Central London
13 March 2018, Manchester 

Book now!

Developing a customer focused service culture
Highway Liability

Please click here for course fees after 1st April 2017.

28 September 2018, Glasgow
 

Book now!

Highway Liability
Developing and Delivering a Commercial Strategy in your Authority

Please click here for course fees after 1st April 2017.

01 October 2018, Birmingham 

Book now!

Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

Please click here for course fees after 1st April 2017.

15 January 2019, Central London
19 February 2019, Manchester 

Book now!

 

Principles of Modern Parks Management
How to make a profit from selling your local authority services

Please click here for course fees after 1st April 2017.

13 July 2018, London Borough of Hammersmith & Fulham 
21 November 2018, Manchester 

Book now!

How to make a profit from selling your local authority services
ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

Please click here for course fees after 1st April 2017.

20 September 2018, Central London 

Book now!

ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)
Principles of Contract Management

Please click here for course fees after 1st April 2017.

27 September 2018, Birmingham 
22 November 2018, Stafford

Book now!

Principles of Contract Management
Principles of Fleet Management

Please click here for course fees after 1st April 2017.

27 September 2018, Manchester
14 November 2018, Stafford

Book now!

Principles of Fleet Management
Health & Safety Enforcement - What environmental health officers need to know

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Health & Safety Enforcement - What environmental health officers need to know
How to make a profit from restaurants, cafeterias and events

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

How to make a profit from restaurants, cafeterias and events
Effective Accident and Incident Investigations for Regulators

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Effective Accident and Incident Investigations for Regulators
ICCM – Exercising Rights of Burial

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

ICCM – Exercising Rights of Burial
Effective Accident and Incident Investigations for Duty Holders

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Effective Accident and Incident Investigations for Duty Holders
Health and Safety in Waste and Environmental Services for Managers

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Health and Safety in Waste and Environmental Services (for manager and supervisors)

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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