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Association for Public Service Excellence
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Who we are
What we do
Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Developing a customer focused service culture

Please click here for course fees after 1st April 2017.

16 January 2018, Manchester
22 February 2018, Central London
28 March 2018, Glasgow

Book now!

Developing a customer focused service culture
Highway Liability

Please click here for course fees after 1st April 2017.

06 November 2017, Central London
24 November 2017, Glasgow
11 December 2017, Manchester 

Book now!

Highway Liability
Catering Tenders

Please click here for course fees after 1st April 2017.

12 October 2017, Manchester
18 December 2017, Glasgow 
22 January 2018, Central London 

Book now!

Catering Tenders
Developing and Delivering a Commercial Strategy in your Authority

Please click here for course fees after 1st April 2017.

27 October 2017, Manchester
17 November 2017, Glasgow 
13 December 2017, Central London 

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Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

Please click here for course fees after 1st April 2017.

11 September 2017, Manchester 
31 October 2017, Glasgow
16 November 2017, Central London 

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Principles of Modern Parks Management
Delivering creative and effective marketing campaigns

Please click here for course fees after 1st April 2017.

03 October 2017, Birmingham 

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Delivering creative and effective marketing campaigns
Effective Accident and Incident Investigations for Duty Holders

Please click here for course fees after 1st April 2017.

Book now!

Effective Accident and Incident Investigations for Duty Holders
How to make a profit from selling your local authority services

Please click here for course fees after 1st April 2017.

10 October 2017, Wakefield (Hosted)
05 December 2017, Central London

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How to make a profit from selling your local authority services
Local Government Finance

Please click here for course fees after 1st April 2017.

15 November 2017, Birmingham

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Local Government Finance
Marketing your local authority services to business customers

Please click here for course fees after 1st April 2017.

01 November 2017, Birmingham
22 November 2017, Central London
12 December 2017, Leeds
20 March 2018, Central London

Book now!

Marketing your local authority services to business customers
ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

Please click here for course fees after 1st April 2017.

07 November 2017, Nottingham
17 January 2018, Central London 
07 February 2018, Leeds

Book now!

ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)
Driving at Work (occupational road risk)

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Driving at Work (occupational road risk)
Health and Safety - Working on Highways and Verges

Please click here for course fees after 1st April 2017. 

17 October 2017, Nottingham 
14 November 2017, Leeds
17 January 2018, Newcastle Under Lyme 
24 January 2018, Oxford 
06 March 2018, Gateshead 

Book now!

Health and Safety - Working on Highways and Verges
Principles of Contract Management

Please click here for course fees after 1st April 2017.

02 November 2017, Carlisle 
23 January 2018, Belfast
29 January 2018, Stafford 
05 February 2018, Edinburgh 
26 February 2018, Exeter 
22 March 2018, Central London 

Book now!

Principles of Contract Management
Principles of Fleet Management

Please click here for course fees after 1st April 2017.

12 September 2017, Central London 

Book now!

Principles of Fleet Management
Health & Safety Enforcement - What environmental health officers need to know

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Health & Safety Enforcement - What environmental health officers need to know
CDM Regulations - New Updates and Changes

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

CDM Regulations Refresher
Effective Accident and Incident Investigations for Regulators

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Effective Accident and Incident Investigations for Regulators
How to make a profit from restaurants, cafeterias and events

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

How to make a profit from restaurants, cafeterias and events
ICCM – Exercising Rights of Burial

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

ICCM – Exercising Rights of Burial

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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