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Association for Public Service Excellence
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Specialist Consultant in Environmental Services Management, Regeneration, Service Transformation and Change Management

Ref: IM0032
Associate Consultant (APSE)
 

Key service areas

All Environmental Services including;

  • Transport and Highways Maintenance
  • Cleansing and Waste Management
  • Planning and Building Control
  • Traffic and Transportation
  • Regeneration and Economic Development
  • Environmental Health and Consumer Services
  • Grounds Maintenance
  • Building Maintenance
 

Leadership Development

Customer Service Orientation

Programme Management

 

Experience

This associate has over 35 years experience of managing a wide range of public services at all levels up to and including Executive Director.

Having managed operational services,and served as Executive Director for a number of large urban authorities integrating, co-ordinating and managing the widest possible range of Regeneration and Environmental Services.

This associate has excellent leadership skills with substantial experience harnessing the commitment and enthusiasm of staff from a diverse range of professions and expertise to transform the quality of front line services for customers. Has used this experience to deliver leadership development and coaching programmes including the design and delivery a year-long programme supporting the top 100 managers from a large City Council department.

As a Consultant / Interim Manager, has successfully completed a number of service, best value and organisational reviews improving service quality, generating efficiencies and significantly reducing costs.

Other assignments include the introduction of performance management systems across and number of organisations including with a national trade union.   

Most recently has led a major organisational review of Highways and Transportation Services for a major City Authority, transforming front-line service delivery, achieving major efficiency savings and significantly reducing the cost base. 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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