Associate Consultant (APSE)
People Management Strategies.
Leadership and Management Learning and Development.
Community Engagement and Consultation.
This associate has been a consultant with the Association of Public Sector Excellence (APSE) for over six years and is also a Registered Specialist and Advisor with Investors in People Scotland. Their knowledge and experience together with their diverse client network enables her to share Good Practice in Organisational Development; Leadership and Management Development and People Management strategies.
Their work with Local Authorities is commissioned through specific projects of Best Value and Service Review. She has worked with Procurement; Corporate Services; Architectural and Engineering Services; Building Services and Facilities Management. Anne ensures that strategic and operational planning is supported by effective internal business processes, robust financial systems and measurement and captures meaningful customer feedback. While her approach is collaborative she also believes that her role is to be a “critical friend” supporting the drive towards continuous improvement. They have worked with a number of National frameworks and advocates benchmarking.
This associate is committed to supporting organisations and communities to engage in effective and meaningful communication and consultation. As an Associate member of APSE they have been involved in designing and delivering a Duty to Involve. This development programme supports Local Authorities staff to understand and apply effective community engagement and consultation strategies.