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Association for Public Service Excellence
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Shared services and collaborative working in a Welsh context: Applying theory to practice

Shared services and collaborative working in a Welsh context: Applying theory to practice

This research demonstrates that, whilst Welsh Local Government remains interested in what shared services may offer by way of efficiency savings, it is clear that there is no ‘one size fits all’ approach to shared services that will work across public sector boundaries in Wales. For shared services to work successfully, it is critical that collaboration reflects local circumstances and local priorities. There are numerous approaches to shared services across local government, but in many cases there are relatively straightforward informal and administrative arrangements building on well-defined legal powers and strong relationships, which can avoid complex corporate and contractual models with all of the consequent costs and risks.

 

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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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