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Association for Public Service Excellence
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Building Maintenance

This service provides detailed performance information on the maintenance of housing and civic buildings. As standard for all the benchmarking services the following data is provided:

  • Cost of service
  • Productivity
  • Staff absence
  • Customer satisfaction
  • Human resources and people management
  • Quality assurance and community consultation

The following data is also provided for building maintenance.

  • Housing (void turnaround/time to re-let, gas servicing, target response times, number of jobs completed, value of jobs)
  • Civic (cost of property management / incidents of vandalism / arson)
  • Stores management
  • Workforce data

Performance indicators

Click here to view the Performance Indicators for this area.

Sample report

Click here to view a sample Performance Networks report.

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Your Details
Organisation Details
Areas of interest

 Building Cleaning

 Building Maintenance

 Cemetery and Crematorium Services

 Environmental Health

 Land Audit Management System (LAMS)

 Market operations

 Parks, Open Spaces and Horticultural Services
 Refuse Collection
 Sports & Leisure
 Street Lighting
 Trading Standards
 
Nature of interest
Enquiry Details

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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