New research in response to the Simpson review of public services in Wales has found that for shared services to work successfully it is critical that collaboration reflects local circumstances. ‘Shared services and collaborative working in a Welsh context: Applying theory to practice’ has been published today by the Association for Public Service Excellence (APSE) in partnership with De Montfort University. The research also found that Welsh councils would achieve better outcomes using existing powers to work on a shared basis, which would avoid costly and complex contractual arrangements.
Commenting on the research APSE Wales chair Cllr Arwyn Woolcock, said “This research will act as a good source of guidance for Welsh local authorities who are struggling to determine the best way forward to achieve better outcomes for local communities within Wales. He added
“What is clear from the research is that there is no ‘one size fits all’ answer and in many cases good outcomes can be found by avoiding risk and costly contractual arrangements and instead concentrating on what works best at a local level”.
Notes to editor