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APSE Communications & Social Media Seminar 2018

View the full programme here

Tuesday 23rd January 2018
Seminar Objectives:  
APSE is pleased to announce this unique opportunity to explore the developing role of Social Media in Council communications, how it can help shape residents’ perspectives and levels of local engagement and provide a window of insight in to Council activities, building relationship with local communities.  
Hosted at Hertsmere Borough Council’s Elstree Studios, this seminar will include the outcome of the APSE Social Media State of the Market Survey 2017, case studies of how digital communications have supported the delivery of Council objectives in Environmental services, tips and tools for increasing your reach on Social Media and explore how we can effectively promote and market Council services online.   
Speakers include Jon- Paul Hedge, Director of Communications and Marketing at Exeter City Council examining how we can use Council Communications to build a sense of place identity, Liz Gore and Aaron Niblett, Policy Manager and Parks Officer at Hertsmere Borough Council to explore how online communications can equip and encourage residents to engage with local Parks, Andrew Martin Head of Dorset Highways outlining the effective use of Infographics and blogs to support the delivery of Highways and Winter Maintenance and Kerry Murray, Senior Communications officer, West Sussex County Council detailing the success of the Council’s award winning communications campaign, ‘Think before you throw’. 
The day will also feature a series of roundtable discussions, to facilitate peer-to -peer, learning.  Packed full of ideas and forward-thinking initiatives, we look forward to gathering again at Elstree Studios to explore with like-minded colleagues the role, value and changing nature of local authority communications in 2018.
Who should attend? 
Chief Executives
Service Directors – Policy and Communications
Service Directors - Environmental Services
Executive Members - Policy and Communications
Executive Members - Environmental Services
Communications Officers 
Resident Engagement Officers
Policy Officers
Elected members 
Trade union representatives


Reserve your place below:

Event Details

Seminar Title: APSE Communications & Social Media Seminar 2018

Seminar Date: Tuesday 23rd January 2018

Your Details

Delegate Information

Delegate 1
Delegate 2
Delegate 3

Payment information
What's included: The delegate fee covers attendance, delegates' documentation, lunch and light refreshments. Please note that hotel accommodation is not included. A list of recommended hotels in the area is available on request.

APSE Members Delegate Fee:               £175 + VAT
APSE Non-Members Delegate Fee:       £259 + VAT
Commercial Organisations:                    £375 + VAT

Cancellation and refund policy

Reservation is a contract. Substitution of delegates is acceptable any time in writing by email to adminsouthern@apse.org.uk. Cancellations must be made in writing at least 10 working days before the event and will incur a 20% administration fee. No refunds can be given for cancellations received less than 10 working days before the event or for non-attendance. In the unlikely event of cancellation by the organisers, liability will be restricted to the refund of fees paid. The organisers reserve the right to make changes to the programme, speakers or venue should this become necessary.

Special Requirements / Information
I acknowledge that I have read the cancellation and refund policy

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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