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Association for Public Service Excellence
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Who we are
What we do
Events

6 May 2016

Ruthvenfield Depot, Perth


Documents

Meeting agenda

Minutes of this meeting


Presentations

APSE Update
Louise Melville, Principal Advisor (Scotland), APSE

APSE/SCOTS Performance Networks update (unavailable online)
Raymond Smith, Roads Manager, Falkirk Council


Discussions

Process benchmarking: flooding issues - including emergency action plans, escalation processes, innovative work methods

Impact of budget cuts on service provision

Types of IT systems used by roads and lighting services and local authority experiences

Discussion of issues affecting service delivery and network queries

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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