Association for Public Service Excellence
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28 April 2017

Ruthvenfield Depot, Perth


Meeting agenda



APSE update
Louise Melville, Principal Advisor (Scotland), APSE

2017 APSE Innovation Award winner: The journey to retrofitted automated gritting control technology
Ewan MacNaughton, Depute Road Maintenance Partnership Manager, Dundee City Council / Tayside Contracts

Creating perfection in traffic management
Alistair Smith, UK Operations Manager, Hatton Traffic Management Ltd and APSE Approved Partner

Key findings of APSE process benchmarking flooding issues (unavailable online)
Colin McInnes, Associate, APSE Solutions

SCOTS / APSE Performance Networks update (unavailable online)
Dorothy Reid, Area Roads Engineer, Falkirk Council


Discussion of issues affecting service delivery and network queries
Group discussion

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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