Association for Public Service Excellence
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What we do

25 April 2017

Irvine Townhouse, Irvine


Meeting agenda



APSE update
Louise Melville, Principal Advisor (Scotland), APSE

Case study: Experiences of an arm's length organisation - reality versus aspirations
Chris Ewing, Chief Operating Officer, Resource Efficient Solutions LLP

Case study: Angus Council's income generation (Parks and Grounds services)
Kevin Robertson, Service Manager, Parks and Burial Grounds, Angus Council

Case study: North Ayrshire's current commercial opportunities
Russell McCutcheon, Head of Commercial Services, North Ayrshire Council


The financial picture: will commercialisation and income generation play a bigger role in 2017?
General discussion

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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