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Association for Public Service Excellence
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APSE Northern Ireland regional meeting - Performance Improvement

Performance improvement and meeting your new responsibilities
Nichola Creagh, Department of Education

Performance - a new culture for a new council
Dr Theresa Donaldson, Lisburn City and Castlereagh District Council

Performance frameworks, monitoring and measurement
Andy Mudd, APSE

Is planning a special case?
Susan Wilkin, Department of Education

It’s all for the services…
Tim Walker, Belfast City Council

Here’s one I prepared earlier…
Debbie Johns, APSE


Workshop Session 1

Refuse and Street Cleansing
Bill Buckley, APSE

Leisure / Cultural Services
Sue Finnigan, APSE

Planning / Building Control
Andrew Uprichard, APSE


Workshop Session 2

Facilities Management/Catering/Cleaning
John Bedwell, APSE

Cemeteries and crematoria
Paul Wright, Halton Borough Council

Corporate performance
Andy Mudd, APSE


Workshop Session 3

Transport & Vehicle Maintenance
Debbie Johns, APSE

Parks and Grounds Maintenance
Paul Wright, Halton Borough Council

Environmental Health
Bill Buckley, APSE

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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