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Housing and Building Maintenance

The latest network queries circulated for this service are listed below.

If you would like more information about any of these queries or want to submit a response, please email Vickie Hacking.

Network queries from previous years are available on the links at the bottom of the page.


HBM0426 - Fitting CO Alarms - 17.05.18

 A Member Authority is seeking information in relation to fitting CO
Alarms, specifically the Authority would like to know the following:

  1. What is your organisation doing regarding fitting CO alarms?
  2. Are you fitting them across all stock or just targeting specific properties?
  3. When fitting where do you site the alarm?
  4. Has fitting CO alarms caused an increase in costs through fumes investigations?
  5. Who undertakes fumes investigations?
  6. Do you have in house CMDDA1 trained engineers?

 

HBM0425 - Electrical Installation - 10.04.18

A member authority is seeking information in relation to electrical
installation and are particularly interested in gaining details from
colleagues in other authorities on the following:

  1. How many EICR (Electrical Installation Condition reports) are complete daily/weekly per operative on domestic properties across flats and houses
  2. What’s the salary/pay of electricians who undertake this testing, is there an incentive scheme
  3. How do you address the areas to test, and priority of tests
  4. What limitations do you agree if any on an EICR before a commencement of a test
  5. What percentage of accessories do you test on each circuit.
  6. How do you arrange access what are your procedures i.e. appointment letters, text’s, calls, social media
  7. What frequency do you test to on domestic properties

 

HBM0424 - Use of B&B Hotels as emergency temporary accommodation - 13.03.18

This Member Authority is seeking information from other local
authorities which use B&B hotels as emergency temporary
accommodation.

The Authority are specifically interested in the following:-

  1. Do you operate a procurement framework for B&B emergency temporary accommodation?
  2. How have you engaged with B&B providers to get them to sign up to the Framework?
  3. If you do not have a procurement framework, what processes do you have in place?

 

HBM0422 - Examples of GDPR complaint privacy notice -20.04.18

This member authority is seeking examples of a GDPR complaint
privacy notice / policy for tenants to be used when we change their
tenancy conditions and also to be included with a starter pack.

 

HBM0421 - Purchasing arrangements for construction related materials - 05.03.18

This Member Authority is seeking information about the purchasing
arrangements that other local authorities have in place for
purchasing construction related materials across General Building
and Servicing departments. The Member Authority are specifically
interested the following:

  1. Is an internal stores facility provided, external stores facility or individual framework material suppliers appointed?
  2. What impact does the arrangement have on the efficiency of the service when ordering and collecting material for installation?
  3. What is the method of used for ordering materials, for example via handheld devices by service engineers, paper based system at a central office or company charge cards etc?

 

HBM0420 - De-Pooled service charges for tenants living in blocks and sheltered schemes - 13.02.18

A member authority is seeking information in relation to De-Pooled
service charges for tenants living in blocks and sheltered schemes.
The authority would be particularly interested in receiving
information regarding the methodology other authorities have
adopted for apportioning charges?

 

HBM0419 - Fitting CO alarms – 02.02.18

A Member Authority are seeking information in relation what other
authorities are doing regarding fitting CO alarms. In particular the
Authority would like to know the following:

  1. Are you fitting them across all stock or just targeting specific properties?
  2. When fitting where do you site the alarm?
  3. Has fitting CO alarms caused an increase in costs through fumes investigations?
  4. Who undertakes fumes investigations?
  5. Do you have in house CMDDA1 trained engineers?

 

HBM0418 - Undertaking Property maintenance commercially - 02.02.18

A Member Authority is seeking information in relation to undertaking
Property maintenance commercially. In particular the Member
Authority would like to know:
Does your authority undertake property maintenance commercially ?
2.W hat business models do you use e.g. low cost vs added value ?

 

HBM0417 - Calculating sums to be provided by developers for improving existing off site open space - 31.01.18

A Member Authority is seeking information in relation to how the
sums are calculated for developers of new developments to improve
existing off site open space (in lieu of on-site provision).

Calculate the area of open space provision, which would be
required under UDP policy GEN 6 (i.e. 40m2 per dwelling) ,adjusted
where appropriate to take account of dwelling types and size where
known as per the explanatory text to the policy. The Member
authority are specifically interest in the following:

1a) Please list all amenity areas that are included in the calculation
1b) What percentage of the 40m2 is used per amenity (for example
50% grass, 10% shrubbery, £ for Play area, etc.)
1c) Could you please share your current rate per m2 £ for amenity
areas
2a) Do you include provision for playground equipment
2b) what is your calculation for playground equipment
2c) could you please share your current rate per m2 £ for
playground equipment
3a) Do you include provision for sports facilities and pitches, bowling
greens etc.
3b) what is your calculation for sports facilities
3c) could you please share your current rate per m2 £ for sports
facilities
4) Do you have a combined cost or do you issue them separately?

 

HBM0415 - Management of mixed tenure blocks -19.01.18

A Member Authority is seeking information on how as a landlord of
mixed tenure blocks, Authorities manage the following:

  1. As a MINORITY owner in a mixed tenure block, how do you manage repairs and maintenance to the block
  2. As a MAJORITY owner in a mixed tenure block, how do you manage repairs and maintenance to the block
  3. As a MINORITY owner in a mixed tenure block, how do you manage capital programmes works to the block
  4. As a MAJORITY owner in a mixed tenure block, how do you manage capital programmes works to the block

 

HBM0414 - Options for the use of tablets/handheld devices to assist officers in completing site inspections -15.01.18

A Member Authority is currently looking at options for the use of
tablets/handheld devices to assist officers in completing site
inspections.

They have recently had a presentation on the Optivo/Photobook
device/package by HouseMark and are seeking information from
other Authorities in relation to the following:

  1. What other options are available?
  2. What are the pros and cons have you experienced of using the system?

 

HBM0413 - CCTV Provision - 15.01.18

A Member Authority is currently reviewing its CCTV provision and is
looking at a variety of options. The Member Authority would like to
know if any Authorities have opted to outsource their provision.

 

HBM0405 - Acceptable levels of service failure in Building Maintenance - 29.01.18

A member authority would like to understand what levels of service
failure are considered acceptable within the following areas:

  • Faults that do not get fixed after first visit (recurring faults)
  • Jobs that take longer than the timescale agreed with the customer
  • Jobs not completed due to not having the right part available on first appointment, requiring a second appointment.

If you could please indicate to what extent you tolerate these service
failures and what trigger points you have for intervention, we would
be very grateful. Further information about how you have sought/
seek to deliver improvements in these areas would also be very
gratefully received.

 

HBM0402 - Contracting small building works for domestic adaptation for care purposes - 06.02.18

A Member Authority are renewing their arrangements for
contracting small building works of domestic adaptations for care
purposes such as wet rooms and accessibility.
The Authority is seeking information on how others are procuring
similar works, particularly in order to deliver a quality, efficient and
reliable service in a sensitive environment e.g. quality/price
evaluation criteria etc.

On a more general level they would also be interested in any views
on:

  1. Value for money issues where a framework has a number of contractors at differing tendered prices.
  2. Any methods that may have been considered or used to have a single set of rates across several suppliers.

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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