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Association for Public Service Excellence
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2011


Key-holding - BC0071
A member authority is seeking information on key-holding

  • Do you provide key holding service in-house?
  • Who responds to the out of hours call?
  • Is there a standard key-holding charge and if so how much?
  • Do you pay a retainer to the staff covering the service?

If you employ an external organisation, what is the charge?


Network query – Janitor Job Descriptions - CAT0101/BC0063/250211
A local authority would be interested in viewing the job descriptions other authorities have for janitors – both Primary & Secondary school.

Any assistance would be most gratefully received.


‘Team’ approach to cleaning – BC0062/260111
A member authority is interested to learn of others using a ‘team’ approach to cleaning (This means teams instead of single cleaners allocated to specific floors etc)

What are the benefits and drawbacks?

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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