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Association for Public Service Excellence
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GoCardless

Founded in 2011, GoCardless offers a simple way to take recurring payments via Direct Debit. By using technology to automate the entire payment process, the company has taken a traditional, clunky, legacy solution into the digital age. GoCardless works with over 20,000 businesses, processing over £1.5 billion transactions per year. The company is an approved G-cloud provider and works with a number of local authorities including Peterborough City Council, South Kesteven Council, and Boston Borough Council, along with other large organisations such as the Guardian, TripAdvisor and Thomas Cook.

GoCardless provides a range of benefits for local authorities. These include increasing revenue with improved customer retention and renewal, along with reducing admin overheads with simple online sign-up. Local authorities can achieve increased control over payments with automatic notifications of failures and cancellations, while automatic payment renewal removes the need to chase up constituents. Also, GoCardless is quick and easy to integrate into existing systems, either via its off-the-shelf integrations, including Jadu, or by building a tailored version using the powerful GoCardless API.

With its modern approach to Direct Debit, GoCardless helps local authorities all over the UK to streamline their processes, reduce their costs and serve their constituents more effectively.

 

Website: https://gocardless.com/local-government/

Twitter: @GoCardless

LinkedIn: https://www.linkedin.com/company/gocardless

Phone: 020 7183 8674

Email: help@gocardless.com

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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