Association for Public Service Excellence
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APSE Leisure Seminar 2017

Thursday 9th November 2017

Holywell Park Conference Centre
Holywell Way
Loughborough University Science and Enterprise Park
LE11 3GR


View the full programme here


Local authorities and leisure trusts are the dominant providers of a whole range of sports and leisure facilities, from swimming pools to gyms and sports stadia. Getting the relationship right between the local authority and leisure provider is essential to ensure the best result for both.
Whether you manage your leisure in-house, act as the leisure client manager or leisure contractor, all parties have a vested interest in ensuring facilities continue to excite and attract new users whilst retaining the existing clientele. In a time of austerity and diminishing budgets, subsidies (if any) need to be demonstrably seen to provide a benefit to residents and monies used productively.
This seminar brings together speakers from across the leisure spectrum to explore the issues posed and outline their own successful strategies for increased usage and income, often diversifying into areas that increase utilisation of the facilities and expand the remit of leisure into social care and health. Whilst leisure is increasingly a part of Health & Wellbeing, this seminar focusses on managing successful facilities and the investment and innovation that helps to ensure a bright future




State of the Leisure Market
Speaker: Iain Varah, Past Chair CLOA, Chief Executive, Vision Redbridge Culture and Leisure


Diversify to Survive and Thrive
Speakers: Lyndsey Sims, Director of Services & Business Development, and Shaun Higgins, Head of
Community & Access, Active Tameside


The Effective Client Role
Speaker: Karen Whitfield, Community Commercial Investment Programmes Manager, West Lindsey District Council


Successful Development of Sports and Leisure in a 2-Tier Authority
Speaker: Theresa Hodgkinson, Corporate Manager, Locality and Community Empowerment, Ashfield District Council


Who are our Customers?
Speaker: Jeff Gorse, Performance Management Officer, Inspiring Healthy Lifestyles


Measuring and Affecting Member Retention
Speaker: Guy Griffiths, Director, GG-Fit


Energy Efficient Leisure Facilities
Speaker: Wayne Bexton, Head of Energy Projects, Nottingham City Council


Facilities for the Future
Speaker: Paul Cluett, Managing Director, Alliance Leisure



Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.




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